Can't log into admin panel

[Vintage]

Hi...I have not been to my admin panel in a few days...today I tried to get in...and it will not take my information.

I know it is correct because it is the same I use on all my zen carts.

Also the email addy I put in to have it reset, states it is not correct.

Is there a way I can find out what is going on?

Thanks so much,
Robin

[stevesh]

Try #2 here:

https://www.zen-cart.com/tutorials/index.php?article=2

It's possible you've been hacked, so check your site when you gat in.

[Vintage]

Thanks, will give it a try. If I have been hacked, does this mean I have to build my site over again? And no, I did not save my site. Def a lesson learned.

Thanks,
Robin

[Vintage]

I am into the php admin....pasted this:

DELETE FROM admin WHERE admin_name = 'Admin';
INSERT INTO admin (admin_name, admin_email, admin_pass, admin_level)
VALUES ('Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1);

But what does this mean below??

If you are using a prefix for your database tables, you'll naturally need to add that prefix to the table name above.
ie. "... FROM/INTO prefix_admin ...".

[Website Rob]

In phpAdmin if you look at the left-hand side you will see the names of your Tables. Look to see if the names start with 'zen_' for example; as that would be the prefix.

Whatever the prefix is would need to be added.


DELETE FROM zen_admin WHERE admin_name = 'Admin';
INSERT INTO zen_admin (...

Also you can visually see what Admin names are in your Zen Cart so check to make sure if there are ones that shouldn't be there.

[Vintage]

Don't mean to be a pain. I inserted the following and it stated it was run successful.

DELETE FROM zen_admin WHERE admin_name = 'Admin';# MySQL returned an empty result set (i.e. zero rows).
INSERT INTO zen_admin( admin_name, admin_email, admin_pass, admin_level )
VALUES (
'Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1
);# 1 row(s) affected.

I went to my admin panel to enter:
Admin
admin

But it will not let me use an uppcase A..it changes it to lowercase.

Do you think I have been hacked? If so, what do I need to do?

Thanks for all the help.
Robin

[Website Rob]

Have you tried a different Browser?

Also, in phpMyAdmin does it show the "Admin" login as using a capital "A"? In other words, if you login using lower case do you get an error msg.?

[Vintage]

Using a different browser worked! Wow...thank you soooo much. Time to back up and change my passcode.


You guys rock.

Hugz
Robin