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  1. #1
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    cart error In Admin/Payment/PayPal Express Checkout what should order status be?

    So I've followed the directions to installing the Paypal API info so I can enable their Express Checkout (I have a Business Website payment Standard account). The Sort circle is green but the Order Status reads Processing.
    Is this correct or should it read something else? I've searched everywhere it feels and no one else seems to question this.

    I'm using v 1.3.8. I originally was using paymentech but want to use paypal now. I haven't relaunched yet but I'm located here:
    http://boutique.pterry.com.

    Any guidance would be greatly appreciated!
    Thank you!

  2. #2
    Join Date
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    Default Re: In Admin/Payment/PayPal Express Checkout what should order status be?

    "Processing" is appropriate since it reflects that the order has been paid, and is now waiting for your Processing department to handle it and ship it.

    The status you choose is the status that NEW orders will be set to when payment is completed with *that* particular module. Hence the ability to set it differently for each module.

    The money-order module sets it to "Pending" because you've not yet received payment, and thus the order shouldn't be "processed" yet. Once you receive their money-order and cash it and have the money confirmed (or the check clears the bank, etc), then you'll manually set that particular order to "Processing" while your shipping department picks and packs and ships the order.

    etc
    .

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  3. #3
    Join Date
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    Default Re: In Admin/Payment/PayPal Express Checkout what should order status be?

    You are awesome - Thank you!
    I've been waiting for it to read OK or something - thinking that would mean it's ok to take orders. I'll run my first test order now.
    Thanks so much!

 

 

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