Sorry, we are not shipping to your region at this time.

[Bikeforce]

I have a problem Where Shipping works fine when i have either a priced item with a weight or a gift certificate. But When I have both it comes up with the error message

Sorry, we are not shipping to your region at this time.

I have tried Free charge card - nothing happens,
I have tried using the free shipping options when weight is less then 0 but it seems to just give free delivery for everything.

Does anyone know why? And What I can do to solve this problem.

[Ajeh]

Are your Products Physical or Downloads?

Do you have your Gift Certificate defined as:

Product is Virtual: Yes, Skip Shipping Address

Always Free Shipping: No, Normal Shipping Rules

Products Model: GIFTsomething
(the model must start with GIFT in caps)

If using Download Products, are they defined as:

Product is Virtual: No, Shipping Address Required

Always Free Shipping: No, Normal Shipping Rules

Attributes need to have the filename with a green dot next to it

What shipping module(s) are you using?

Do you have any Zones set on the shipping module(s)?

[Bikeforce]

My Settings for the gift certificates were correct.

It was the royal mail module causing the problem - since it calcualtes delivery price upon weight.

I just gave the item a miniscule weight so if other items are in the basket the customer can checkout with royal mail.

Since I am not displaying weight on this website, this isnt an issue.

Thanks for the suggestions, if there is a better way of doing this I would be interested to know.