Not sure on this, I'm guessing you've already set the permissions on each of the Apsona files. I don't know if a wrong permission would cause it or not. I usually carry around 3000 items and haven't run into a problem updating prices or stock levels. Sorry couldn't be of any help.
Jim
Is anyone from Apsona still monitoring this thread?
I've sent an email but haven't gotten any response from it either. Is anyone else having this kind of issue. I upload a clean csv file (checked, double checked, and triple checked) but the description for a few items is combined with several others to make one very long description. I have several items that now show up with these faulty descriptions. Also, when I download a copy of the store's database (product.csv), there are several items that are no longer lined up under the correct column heading, it's like each cell entry was moved over one column and not all items have a product id assigned to them.
I'm pretty sure this is a problem within Apsona and it's what is causing my problems with trying to get a good Google Merchant Feed file download.
If there is anyone from Apsona still on here, can you please let me know something? I've used Apsona for several years without any problems but this is really causing problems.
Thanks, if anyone else has any ideas I'm open......
Jim
Anyone know how to delete products in bulk using Apsona? I have over 3400 that I need to delete.
Thanks
Jim
If you can write a filter to select those products, go to Products, top center select the drop down for Filters and select "new filter". A new dialogue box will appear that allows you to define the filter. For any characteristic you use, you can create the filter. Once you select that filter, select the "Search" button at the bottom of the dialogue box, the items that would be selected appear on the left. BE CERTAIN THAT THESE ARE THE ITEMS THAT YOU WANT TO DELETE. Then, under tools, select "Delete all". This cannot be undone, so you may want to back up your database first, or test it out on only 1 of the products or something similar!
Steve Pembleton
www.cheapjumprings.com
Is Apsona support still in this thread?
I tried to contact them because I want to use the software in my testing site, and as it's been too long I forgot my user and password with them, I went to their website and placed a support ticket to no avail. They never replied.
Hoping someone can point me to the post or posts that will tell me how to mass delete products using Apsona. I'm pretty sure it's in here as I've used it before but I can't seem to find it now. I put a prefix on all the products from this one supplier that I need to delete and I've created a filter for everything with that prefix but when I click on Delete, the box tells me to choose an item from the list. Im pretty sure there is a way to mass delete these items.
Thanks
Jim
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