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  1. #501
    Join Date
    Dec 2008
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    Toronto
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    Default Re: Odd admin glitch with newly uploaded products

    Quote Originally Posted by torvista View Post
    When you imported the new set of products, your csv included columns for master_category and category with the same data in each?
    You only use one language?
    Hi Steve,

    I did check the CSV file and the master category was blank.

    I populated the master category with the same data that's in the category, this generated no products in admin but if you go to the product description table in the database the products do show.

    Do I just have a corrupt CSV file?

    Any thoughts are appreciated. Thanks.

  2. #502
    Join Date
    Aug 2007
    Location
    Gijón, Asturias, Spain
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    2,571
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    Default Re: Odd admin glitch with newly uploaded products

    I did check the CSV file and the master category was blank.
    So you have imported=created products with no master category? I didn't think the Apsona import allowed that.
    Look at the database, products tables to check this.

    I populated the master category with the same data that's in the category, this generated no products in admin but if you go to the product description table in the database the products do show.
    What do you mean? You restored the database to the state prior to the import and then tried the import again?
    Or you manually added the master category into the products table?
    Steve
    github.com/torvista: Spanish Language Pack, Google reCaptcha, Structured Data, Multiple Copy-Move-Delete, Image Checker, BackupMySQL Admin/Auto...

  3. #503
    Join Date
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    Default Re: Odd admin glitch with newly uploaded products

    Hi Steve,

    Quote Originally Posted by torvista View Post
    So you have imported=created products with no master category? I didn't think the Apsona import allowed that.
    Look at the database, products tables to check this.
    That's correct....that's how the first attempt was completed. The products showed in the admin categories/products list page but when you clicked on the edit icon for the product the oddness started.

    Quote Originally Posted by torvista View Post
    What do you mean? You restored the database to the state prior to the import and then tried the import again?
    Or you manually added the master category into the products table?
    I restored the database to the prior, copied the category titles to the master category in the csv file and then tried again.

  4. #504
    Join Date
    Apr 2007
    Location
    Tampa, Florida
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    Default Re: Odd admin glitch with newly uploaded products

    Try not using "Master Category" at all. Just build your category structure (At Home: Small Appliances: Cookware) and put that into Category column and it should work just fine.

    Hope that helps.

  5. #505
    Join Date
    Aug 2007
    Location
    Gijón, Asturias, Spain
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    Default Re: Odd admin glitch with newly uploaded products

    When importing, is Apsona mapping all the field names to the CVS column titles correctly?
    Do all the categories pre-exist or are you creating them at the same time?
    Steve
    github.com/torvista: Spanish Language Pack, Google reCaptcha, Structured Data, Multiple Copy-Move-Delete, Image Checker, BackupMySQL Admin/Auto...

  6. #506
    Join Date
    Apr 2004
    Location
    Berkshire, UK
    Posts
    1,482
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    1

    Default Re: Odd admin glitch with newly uploaded products

    I've *always* had to do the following after an import from Apsona to get round the "categories showing but product names blank" issue.

    Before you do this: BACKUP THE DB! Also, we don't use any custom sort order on attributes etc so if this matters to you

    TOOLS > STORE MANAGER (store_manager.php)

    Click the following buttons in this order:

    Update All Products' Attribute Sort Orders
    Update ALL Products Price Sorter
    Reset ALL Products Master Categories ID
    and finally
    Optimize Database

    It might be co-incidence, but it also seems to speed up the store a fair bit by doing that.

    Let me know if this works!

  7. #507
    Join Date
    Aug 2007
    Location
    Gijón, Asturias, Spain
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    Default Re: Odd admin glitch with newly uploaded products

    I've *always* had to do the following after an import from Apsona to get round the "categories showing but product names blank" issue.
    I don't have this import problem...resetting the master categories on my shop would be a self-destruct button!
    I do Update ALL Products Price Sorter but thats just because I can't be bothered to include that column in the CSV.

    Since this seems not be be an isolated issue, if you (plural) want to pm me and send a copy of your csv I'll see if I get the same issue.
    Steve
    github.com/torvista: Spanish Language Pack, Google reCaptcha, Structured Data, Multiple Copy-Move-Delete, Image Checker, BackupMySQL Admin/Auto...

  8. #508
    Join Date
    Dec 2008
    Location
    Toronto
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    Default Re: Odd admin glitch with newly uploaded products

    Quote Originally Posted by gxjenkins View Post
    Try not using "Master Category" at all. Just build your category structure (At Home: Small Appliances: Cookware) and put that into Category column and it should work just fine.

    Hope that helps.
    Hi Gary,

    I tried this but it didn't work for me....I still get the original issue. When I the view the admin Categories / Product list the product names are there, if I click the "Edit" icon to view the product details the product name is not there it appears blank. If you then click cancel the product name still shows in the Categories / Product list but if you click "Update" without changing a thing the product name disappears. I've checked the database table zen_products_description and the product names are there.

    Thank you for the suggestion.

  9. #509
    Join Date
    Dec 2008
    Location
    Toronto
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    Default Re: Odd admin glitch with newly uploaded products

    Quote Originally Posted by kelvyn View Post
    I've *always* had to do the following after an import from Apsona to get round the "categories showing but product names blank" issue.

    Before you do this: BACKUP THE DB! Also, we don't use any custom sort order on attributes etc so if this matters to you

    TOOLS > STORE MANAGER (store_manager.php)

    Click the following buttons in this order:

    Update All Products' Attribute Sort Orders
    Update ALL Products Price Sorter
    Reset ALL Products Master Categories ID
    and finally
    Optimize Database

    It might be co-incidence, but it also seems to speed up the store a fair bit by doing that.

    Let me know if this works!
    Hi Kelvin,

    I'll give this a try.

    After you upload do your product names show in the admin categories / product list but disappear when you click edit to view the product details?

  10. #510
    Join Date
    Oct 2010
    Location
    Glasgow, Scotland
    Posts
    29
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    0

    Default Re: Odd admin glitch with newly uploaded products

    Hi Folks,

    I just came across Apsona ShopAdmin after struggling with Easy Populate. I have a few questions about it if anybody would care to help enlighten me?

    1. Are Apsona still alive and supporting this product?
    I emailed them yesterday but have received no replies.

    2. Can anyone explain their business model? How do they make money with free service and free support?

    3. Can I import/alter product attributes with SA? (ie the tables: products_attributes, products_options_values and products_options)
    I price all of my products via Catalog -> Attributes Controller.

    4. Can anyone tell me how much of my shop data would be passed through Apsona's server? I see that they effectively control the service but, as my shop is confidential (sales, finances, and especially customer data), I would need to know what data gets sent where and what control I have over that.

    Any answers to these questions, or any other info/opinions on the product would be welcome, thankyou.

    Gavin

 

 
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