Hello,
I installed an SSL certificate on Thursday night, and according to my hosting company, Media Temple, it is installed and working and they can load the https URL.
They told me it can take up to 24 hours for my ISP to refresh their cache before I can resolve the URL, but it's been almost 72 hours and I still can't. It just redirects back to http://frangadesigns.com when I try to load https://frangadesigns.com
If someone could please see if they can load this secure URL -- not redirecting to non-secure -- on your internet connection and let me know, I'd really appreciate it. (I know I have a lot of issues with hardcoded/non-secure content, but I'll deal with that after.)
https://frangadesigns.com
What my hosting company wrote:
I have tried the following:Whenever you install an SSL certificate on a (gs) Grid-Service, it is switched from a shared IP address to a unique IP address. After this switch, it may take at least 12 hours for the new IP address to be propagated thorought the internet. This is due to the previous IP address (assigned with the .gridserver.com certificate) is cached at your ISP or upstream provider. During this time your non-secure domain will continue to resolve as normal.
I can confirm that your (gs) Grid-Service has been switched from 72.47.224.136 (shared) to 72.47.225.38 (unique) and because I have never visited your domain, I do not receive the cached version of the domain.
- Clearing browser cache, history, cookies, etc.
- Firefox, IE 8, Chrome, Opera, SeaMonkey
- ipconfig /flushdns
- Disconnecting and reconnecting my LAN connection
- I DO have a router, but can't figure out how to connect to the modem without it because it can't renew my IP (my cousin installed it for me)
- Contacting my ISP (Charter) customer service, which was not helpful.
My specs:
- Zen Cart v.1.3.8a (upgrading soon)
- Server OS: Linux 2.6.33.1mtv1
- Database: MySQL 4.1.25-Debian_mt1
- HTTP Server: Apache/2.0.54
- PHP Version: 5.2.6 (Zend: 2.2.0)
- Hosting company: Media Temple
Contributions installed:
- SEO URLs
- Cross sell
- Best sellers reloaded
- Master password
- PayPal sessions
- Google sitemaps
- Google Base
- there are some more but mostly admin tools
Thanks very much for any help!
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