Credit card not processing

**writerguysd** · 8 May 2010, 02:30 PM

I'm using version 1.3.8a, with no add-ons.
I tested the credit card processing with our Authorize.net account and it worked fine.
I have both PayPal and credit cards turned on. PayPal working fine.
When a customer purchases a product, they get the success page and the e-mail.
However on my side, I see only a customer has created an account, but the card has not been processed. There's no information on what they purchased.
I got a call from a customer and actually made the order for her. Got the success screen and she got the e-mail. But, the orders shows no purchase, and my Authorize.net show no transaction.
What did I miss?

**stevesh** · 8 May 2010, 02:34 PM

You don't have the Offline Credit Card module installed, do you?

**writerguysd** · 8 May 2010, 03:17 PM

No, the offline is turned off. I also have changed the config files to show ssl as "true."

**writerguysd** · 8 May 2010, 03:19 PM

And the confirmation page did not show a transaction number, as it does with the PayPal customers.

**DrByte** · 8 May 2010, 07:51 PM

1. For the "Offline Credit Card" module, click REMOVE. Don't just set it to "Enabled=false".
2. When you were going through checkout, what payment option did you choose? You said earlier that authnet is working fine, and that paypal is working fine. So, I'm confused about what you're saying you think is the problem.