Using ZC 1.3.9a
Have set up to sell a couple ebooks, but downloaded file is only 4k when the actual book is 5.5Mb. Don't even know where to start looking.
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4 May 2010, 07:53 PM #1
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[Done v1.3.9c] downloaded file is not complete, after upgrade
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Re: downloaded file is only 4k (file is 5Mb)
What Download Delivery Method are you using? ref: https://www.zen-cart.com/tutorials/i...hp?article=292
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5 May 2010, 01:35 PM #3
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Re: downloaded file is only 4k (file is 5Mb)
I've tried the download by streaming and the download without redirect; same results.
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5 May 2010, 02:23 PM #4
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Re: downloaded file is only 4k (file is 5Mb)
I read this page earlier. I've tried the download by streaming and the download without streaming; same results. I'm using a Windows server.
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5 May 2010, 03:40 PM #5
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Re: downloaded file is only 4k (file is 5Mb)
For others having this problem my problem was fixed by my host today by unsticking safe mode.
I just wanted to post this here to for tothers who may be looking for this answer.
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9 May 2010, 06:21 AM #6
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1.3.9a empty zip files and "unsticking safe mode"?
I've just upgraded from 1.3.8 to 1.3.9a. No problems previously with download links working. Now customers get empty zip files. My admin area shows the green light that files are correctly linked.
I've checked the actual zip files and they are fine. The issue is that when a customer downloads the zip file, it's empty. I've read the other posts of others having the same issue, however I don't understand the solution.
I contacted my ipower host and asked them to "unstick safe mode". They aren't sure what I'm asking them to do. Is there another way I can ask them to do this that they may understand?
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Re: 1.3.9a empty zip files and "unsticking safe mode"
The idea of "unsticking safe mode" is something you gleaned from what one particular other user has said. Best to ask *them* to clarify, as that appears to be a workaround unique to their particular setup.
http://www.zen-cart.com/forum/showth...510#post880510.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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9 May 2010, 05:12 PM #8
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Re: 1.3.9a empty zip files and "unsticking safe mode"
Dr Byte, any ideas in general to what else I may check since that may have been their individual setup? (I am attempting to contact them by private message)
I've upgraded from 1.3.8 to 1.3.9a. Downloads working prior to that time. Uninstalled and reinstalled all shipping and payment modules that I use. Anything maybe I missed in the upgrade steps? Stumped!
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9 May 2010, 10:55 PM #9
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Re: 1.3.9a empty zip files and "unsticking safe mode"
Used to be downloading by redirect unsuccessfully (linux), however 1.3.8 worked fine by streaming per your suggestion.
Now s/p upgrading to 1.3.9a, all downloads are empty. Checked with my host and the php file is not on safe mode. Any assistance would be greatly appreciated!
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10 May 2010, 05:55 AM #10
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Re: 1.3.9a empty zip files and "unsticking safe mode"?
You are posting in the Windows Server section....Used to be downloading by redirect unsuccessfully (linux), however 1.3.8 worked fine by streaming per your suggestion.
What server type are you on?Zen-Venom Get Bitten
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