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  1. #1
    Join Date
    Jul 2008
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    application error [DONE v1.3.9d] Free Charge Card appears as Gift Certificate/Coupon

    Hi everyone,
    I was searching around on the forums but I could not seem to find a solution (or even a mention) of my problem.

    Whenever one of my customers place an order for a free PDF download of our site's catalog, the payment method always results as a Gift Certificate/Coupon instead of using the Zen Cart Free Charge Card. The website is located here: http://www.beryls.com. This issues does not seem to be effecting any other part of the website that I can tell but I would really appreciate it if someone could help me troubleshoot the error.

    The version of Zen Cart we are using is a clean install of 1.3.9b with updated tables of the mysql database from 1.3.8a to 1.3.9b. The configuration table was not copied over - we set the settings using the admin on 1.3.9b.

    Thanks,
    PAE2008

  2. #2
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
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    7,033
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    Default Re: Free Charge Card appears as Gift Certificate/Coupon

    Any answer on this?

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
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    6

    Default Re: Free Charge Card appears as Gift Certificate/Coupon

    First, I would go to the Modules for Payment, Shipping and Order Total and save the settings to NotePad and then do a REMOVE, INSTALL and reconfigure to ensure all are setup with the current version keys ...

    What are your settings on the Free PDF Download Product for the:
    Always Free Shipping
    Product is Virtual
    Product Model
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  4. #4
    Join Date
    Nov 2005
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    Colorado Springs, CO USA
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    Default Re: Free Charge Card appears as Gift Certificate/Coupon

    Quote Originally Posted by Ajeh View Post
    First, I would go to the Modules for Payment, Shipping and Order Total and save the settings to NotePad and then do a REMOVE, INSTALL and reconfigure to ensure all are setup with the current version keys ...

    What are your settings on the Free PDF Download Product for the:
    Always Free Shipping
    Product is Virtual
    Product Model
    Fresh install of 1.3.9 on my test server;
    no add-ons;
    The Zen Cart FREE CHARGE CARD - installed; (no additional payment modules installed)
    gift certificates - disabled;
    discount coupons - disabled.

    product(s) are free

    Always Free Shipping - No, Normal Shipping Rules
    Product is Virtual - No, Shipping Address Required
    Product Model - depends on the product but would be similar to (CDGSNM01)

    When processing an order
    the payment method page shows The Zen Cart FREE CHARGE CARD as expected.
    The order confirmation page shows no payment method.

    Order completes normally and product can be downloaded.

    When checking admin -> customers -> orders
    payment method shows as Gift Certificate/Coupon

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    6

    Default Re: Free Charge Card appears as Gift Certificate/Coupon

    If you are not using the Gift Certificates and Discount Coupons you should uninstall them not just disable them ...

    If you only have The Zen Cart FREE CHARGE CARD freecharger installed does this mean everything on the site is free?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  6. #6
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
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    Default Re: Free Charge Card appears as Gift Certificate/Coupon

    Quote Originally Posted by Ajeh View Post
    If you are not using the Gift Certificates and Discount Coupons you should uninstall them not just disable them ...

    If you only have The Zen Cart FREE CHARGE CARD freecharger installed does this mean everything on the site is free?
    I clicked the remove button on both Gift Certificates and Discount Coupons

    This is a test site and yes, all the products are free.

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    Default Re: Free Charge Card appears as Gift Certificate/Coupon

    Just for grins and giggles ... switch to the Classic template ...

    Same issue?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  8. #8
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
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    Default Re: Free Charge Card appears as Gift Certificate/Coupon

    Quote Originally Posted by Ajeh View Post
    Just for grins and giggles ... switch to the Classic template ...

    Same issue?
    I'm using the classic template

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: Free Charge Card appears as Gift Certificate/Coupon

    Yes it is a bug ... it may be a day or two before we work out a resolve to this ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #10
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
    Posts
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    Plugin Contributions
    31

    Default Re: Free Charge Card appears as Gift Certificate/Coupon

    Quote Originally Posted by Ajeh View Post
    Yes it is a bug ... it may be a day or two before we work out a resolve to this ...
    Thanks, Linda

 

 
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