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  1. #1
    Join Date
    Mar 2010
    Posts
    11
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    0

    Default Order created but no transaction and no payment

    An order was created yesterday about 4:25pm EST that has no transaction id and no payment showing in Paypal.

    Transaction ID:
    Payment Type: Credit Card (WPP)
    Timestamp: 2010-09-09T20:25:12Z
    Payment Status: Completed
    AVS Code: Y
    CVV2 Code: N
    Amount: XX.XX USD

    If you let me know where additional information is that I can give....

    Running 1.3.8a

  2. #2
    Join Date
    Mar 2010
    Posts
    11
    Plugin Contributions
    0

    Default Re: Order created but no transaction and no payment

    Quote Originally Posted by WaynesWorld View Post
    An order was created yesterday about 4:25pm EST that has no transaction id and no payment showing in Paypal.

    Transaction ID:
    Payment Type: Credit Card (WPP)
    Timestamp: 2010-09-09T20:25:12Z
    Payment Status: Completed
    AVS Code: Y
    CVV2 Code: N
    Amount: XX.XX USD

    If you let me know where additional information is that I can give....

    Running 1.3.8a
    Also possibly have gotten this message when working with this order.... "There was a problem retrieving transaction details. (Invalid transaction id value) 10011

  3. #3
    Join Date
    Apr 2006
    Posts
    2
    Plugin Contributions
    0

    Default Re: Order created but no transaction and no payment

    Anyone have a fix for this? I have a few sites with the exact same issue. Any guidance would be greatly appreciated. IPN works great (paypal standard), but express & pro do not -
    - they let the customer go through the process of paying
    - they send the customer back to my site with a successful order message
    - no payment is actually received by paypal though

    still running v. 1.3.8a - would prefer a patch for current files or code changes. Will be upgrading in 1-2 months, but can not right now due to heavy modifications on the sites.

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR