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  1. #1
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    Default Declined: 15005-This transaction cannot be processed.

    Has anybody come across this error before?

    PayPal Direct Payment Error (12 <!-- Declined: 15005-This transaction cannot be processed. -->)

    We are taking orders by visa and mastercard so the credit cards seem to process alright through PPPP, but we have had four orders not completed in the last couple of days and we have been getting these error messages from Paypal, so I guess this is the reason. The problem is I don't know what it means, I would be grateful for any help. It smells like a PPEC problem, but I am a bit stumped.

    Many thanks

    Matthew

  2. #2
    Join Date
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    Default Re: Declined: 15005-This transaction cannot be processed.

    The meaning is:
    15005 Processor Decline
    This transaction cannot be processed.

    The transaction was declined by the issuing bank, not PayPal.
    The merchant or customer should attempt another card.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Declined: 15005-This transaction cannot be processed.

    I'm getting this exact same error but I haven't had any payments not go through. Any ideas??

  4. #4
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    Default Re: Declined: 15005-This transaction cannot be processed.

    Best to contact PayPal.

    www.paypal.com/mts
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Declined: 15005-This transaction cannot be processed.

    Cheers Dr B,

    I post my reply from PayPal when I get one.

    Thanks

    Mawar

  6. #6
    Join Date
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    Default Re: Declined: 15005-This transaction cannot be processed.

    Sorry to bring up an old post but I got this today and know why I got it. I was trying to test a transaction with the card associated to my paypal account. It worked OK with another card.

    Hope this helps others
    Natty

 

 

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