Page 1 of 2 12 LastLast
Results 1 to 10 of 18
  1. #1
    Join Date
    Mar 2010
    Posts
    19
    Plugin Contributions
    0

    help question My store is sending to PayPal the shipping address instead of billing address!

    Hi everybody,
    Please help me with this issue: My ZenCart is sending to PayPal the shipping address instead of the billing address and of course the Credit Card payment is denied!

    On my web site (www.MondoTex.com), the shipping address is correct, the billing address is also correct, but on PayPal page the information got switched!

    How can I fix this?
    Thank you very much, Adrian

  2. #2
    Join Date
    Jan 2004
    Posts
    65,350
    Blog Entries
    7
    Plugin Contributions
    230

    Default Re: My ZenCart is sending to PayPal the shipping address instead of billing address!

    What version of Zen Cart?
    Which PayPal module are you using?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Mar 2010
    Posts
    19
    Plugin Contributions
    0

    Default Re: My ZenCart is sending to PayPal the shipping address instead of billing address!

    I am using the PayPal Express Checkout and Zen Cart v1.3.8/v1.3.8
    Last edited by mondotex; 2 Jun 2010 at 04:21 PM.

  4. #4
    Join Date
    Jan 2004
    Posts
    65,350
    Blog Entries
    7
    Plugin Contributions
    230

    Default Re: My ZenCart is sending to PayPal the shipping address instead of billing address!

    PayPal only allows the shipping address to be submitted with the transaction.
    If you'd like to ask PayPal to allow billing addresses to be submitted as well, please do it here: www.paypal.com/mts
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Mar 2010
    Posts
    19
    Plugin Contributions
    0

    Default Re: My ZenCart is sending to PayPal the shipping address instead of billing address!

    I will go there. Please take a look at this info fro PayPal page:

    Enter your billing information
    Create a PayPal Account
    Country
    United States


    Payment method
    Bill Me Later®, now from PayPal

    Credit Card

    Credit card number


    Payment types
    Visa MasterCard Discover American Express
    Expiration date
    Monthmm
    /

    Yearyy
    CSCWhat is this?
    For MasterCard or Visa, it's the last three digits in the signature area on the back of your card. For American Express, it's the four digits on the front of the card.



    Billing Information
    Peter Pirillo
    P.O. Box 12
    College Park, MD 20741
    United States

  6. #6
    Join Date
    Mar 2010
    Posts
    19
    Plugin Contributions
    0

    Default Re: My ZenCart is sending to PayPal the shipping address instead of billing address!

    As you see, there are no fields for shipping address, only for billing...

  7. #7
    Join Date
    Jan 2004
    Posts
    65,350
    Blog Entries
    7
    Plugin Contributions
    230

    Default Re: My ZenCart is sending to PayPal the shipping address instead of billing address!

    I'm well aware of what PayPal shows on *their* pages.
    But that's completely separate from the data that they accept when submitting transactions to them for your orders.
    It's always been like that.
    Others have asked for what you're requesting. Maybe one more requestor will help.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
    Join Date
    Mar 2010
    Posts
    19
    Plugin Contributions
    0

    Default Re: My ZenCart is sending to PayPal the shipping address instead of billing address!

    I hope so. Thank you

  9. #9
    Join Date
    Mar 2010
    Posts
    19
    Plugin Contributions
    0

    Default Re: My ZenCart is sending to PayPal the shipping address instead of billing address!

    Look, I just checked the "PayPal landing page" using other site and the pages are different. Is there a place where I can change that? Or, is there a setting in ZenCart where I can block the cart to send the billing info to PayPal. Please help...

  10. #10
    Join Date
    May 2010
    Posts
    4
    Plugin Contributions
    0

    Default Re: My ZenCart is sending to PayPal the shipping address instead of billing address!

    I am having the EXACT same issue!

    Using PayPal Express Checkout and Zen cart 1.3.9d.

    At least I have the Paypal page allowing my customer to change the billing info (CAUSE IT'S THE DAMN SHIPPING ADDRESS THEY ENTERED ON MY WEBSITE!)

    I changed the following ADMIN > MODULES > PAYMENT > PayPal Express Checkout > Express Checkout: Require Confirmed Address TO NO (it defaults to YES)

    I called (to heck with the Online Tech Support there). I was told it is a Zen Cart issue, not an issue with PayPal.

    I know Zen is Open Source Software, but someone with Zen Ventures, LLC should have a convo with PayPal...

    I LOST BUSINESS BECAUSE OF THIS ISSUE!

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. Replies: 9
    Last Post: 7 May 2016, 06:39 PM
  2. Paypal express- Changes billing address to shipping address
    By shortysclimbin in forum PayPal Express Checkout support
    Replies: 4
    Last Post: 23 Oct 2012, 11:29 AM
  3. v139a paypal express checkout shipping address not override the paypal address
    By amruta2104 in forum General Questions
    Replies: 2
    Last Post: 28 Mar 2012, 12:09 PM
  4. Paypal mixes up my Shipping address as Billing address?
    By manmonkey in forum PayPal Express Checkout support
    Replies: 20
    Last Post: 29 Oct 2009, 06:54 PM
  5. How do I get my Shipping rates based on the Billing address instead?
    By multichild in forum Templates, Stylesheets, Page Layout
    Replies: 2
    Last Post: 22 Nov 2007, 03:16 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR