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  1. #1
    Join Date
    Jun 2006
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    Default authorize.net missing orders.....

    I have a client who switched to authorize.net aim from linkpoint. Now he's having some missing orders.

    Some orders go through. Some orders do not, I mean they get through all the way to authorize.net charging their cards, but the order never shows up in zencart. As a result, we have to log into the client and manually push the order from his shopping basket as it gets stuck there.

    We have done numerous test orders and all orders go through... but then we suddenly get an authorizenet email confirmation, but no order in zencart.

    Example..... in the authorize.net email we get an order 1234 from John Doe. In zencart there is no such order number. Then another order goes through, in authorizenet it's order 1235, but in zencart it shows as order 1234 with 1235's information.......

    Please help... we are not sure what is wrong....

  2. #2
    Join Date
    Jun 2006
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    Default Re: authorize.net missing orders.....

    bump please

  3. #3
    Join Date
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    Default Re: authorize.net missing orders.....

    anyone having this same issue??

  4. #4
    Join Date
    Jun 2003
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    Default Re: authorize.net missing orders.....

    Have you scrolled down the page to the similar threads section and checked any of those older threads?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  5. #5
    Join Date
    Jun 2006
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    Default Re: authorize.net missing orders.....

    did a search but i didn't find anything similar to what is happening on my end...

 

 

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