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  1. #1
    Join Date
    Jun 2010
    Posts
    2
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    Default Product Images not showing

    Hello,

    I'm pretty new to Zen Cart and I ran into a probably basic error while setting up my shop, but I haven't been able to find the answer in other posts, or even in the Zen Cart's e-book guide I own.

    Images are not showing for my products, not even the image bound box. The file size and image resolution is within the limits. The images are uploaded to the server correctly and the products are pointing to them in their product configuration page.

    I made some adjustments in the layout of my shop, very basic, I just changed the header, logo, and bar tile images.

    I also installed an extra language pack and deactivated most side boxes and banners.

    I'm running Zen Cart Version: 1.3.9b

    Images used to show before I started customizing the shop. I think the problem started when I switched to my custom layout.

    Shop is at: www . blue-saver . com / shop

    Thank you for you help.
    Gerardo Morales.
    Last edited by kuroi; 10 Jun 2010 at 09:47 AM. Reason: remove link

  2. #2
    Join Date
    Oct 2006
    Posts
    624
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    0

    Default Re: Product Images not showing

    Your problems could be related to the following issues:

    1. Your configure.php file settings do not match your domain address. In your configure.php file, your HTTP_SERVER setting points to http:// bluesaver . com while your desired URL is http:// www . bluesaver . com.
    2. Your product image is located in the folder /images/uploads/. Try moving the product image to /images/ and adjust your product details page in admin to point to the new image location accordingly.
    3. If the above methods fail, switch back to the Classic template and see whether there are any problems.
    Last edited by kuroi; 10 Jun 2010 at 09:47 AM. Reason: remove link
    Goh Koon Hoek, author of "e-Start Your Web Store with Zen Cart".
    Printed book: www.lulu.com/content/10576284
    Electronic book and Errata: www.cucumbermedia.com/store

  3. #3
    Join Date
    Jun 2010
    Posts
    2
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    Default Re: Product Images not showing

    That solved the problem, thank you Goh.

    Your book has been a great help to understand and use Zen Cart. I would be lost whitout it!
    Thanks as well for that.

    Btw, I see my files are visible, should I be concerned about security for my shop? What should I change to make it more safe?

    Best Regards,
    Gerardo.

  4. #4
    Join Date
    Oct 2006
    Posts
    624
    Plugin Contributions
    0

    Default Re: Product Images not showing

    You're welcome.

    For security recommendations, you can go to your Zen Cart installation (e.g. /shop) and open up the file /docs/important_site_security_recommendations.html in your web browser.

    If that file or directory is not available or your hosted store, download and unzip the Zen Cart installation zip file on your local computer to read the above-mentioned file.

    For other security recommendations, you can turn to the "Security Matters" category in the Tutorials/FAQs section.
    Goh Koon Hoek, author of "e-Start Your Web Store with Zen Cart".
    Printed book: www.lulu.com/content/10576284
    Electronic book and Errata: www.cucumbermedia.com/store

  5. #5
    Join Date
    Jul 2011
    Location
    Miami, FL
    Posts
    3
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    0

    Default Re: Product Images not showing

    I'm having the same problem and can't find a solution in all the threads reads. My page is www.todoportv.net, I'm trying to upload two banners in the main page, I went into the Define Pages Editor option, selected Plain Text as Text Editor and typed:

    <a href="http://todoportv.net/index.php?main_page=product_info&cPath=1&products_id=230"
    target="_blank">

    <img style="WIDTH: 280px; HEIGHT: 617px" border="0" hspace="0" align="baseline" src="\\SERVER\Files\images\zero.jpg" width="126" height="112" />
    </a>

    On my computer I can see the image, but outside the office the image is not displaying.

    If you can help with this issue I would be very grateful. Thanks!

 

 

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