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  1. #1
    Join Date
    Jun 2010
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    Default 10401 check out error

    Hello,

    Does anyone have any idea about this one?

    Possible that its because i am using NIS currency ?

    I have the log file of my test,

    Please help me if you can

    Thanks,

    Eldad.

  2. #2
    Join Date
    Apr 2006
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    Default Re: 10401 check out error

    That message means that the order total is missing. However, I have no idea as to what could cause that.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  3. #3
    Join Date
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    Default Re: 10401 check out error

    You have ILS and NIS currencies mentioned in the log, but for some reason it's treating the order as 0.00
    PayPal supports ILS but not NIS.
    Maybe it's trying to convert NIS to ILS, or maybe to USD, and isn't finding a valid exchange rate, and is thus calculating to 0.00.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
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    Default Re: 10401 check out error

    Quote Originally Posted by DrByte View Post
    You have ILS and NIS currencies ...
    Thank you so much Dr. For curing this problem,

    I have changed the Default currency at the currencies page in the Admin from NIS to ILS and it solved the problem.

    Thank you :)

  5. #5
    Join Date
    Dec 2010
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    NYC
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    bug Re: 10401 check out error

    Hi,

    I am having a similar problem... my default currency is israel shekels. admin -> localization -> currency ... I noticed that I did not define the currency code (only the currency symbol) - I therefore added the "ILS" as the currency symbol, however now all the prices on my site are "zero"...

    interesting, however, is that the system allowed me to go to checkout and the sum of my purchase appeared on the paypal express page...

    please assist!

    Eran

  6. #6
    Join Date
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    Default Re: 10401 check out error

    Quote Originally Posted by eranariel View Post
    I therefore added the "ILS" as the currency symbol, however now all the prices on my site are "zero"...
    See: https://www.zen-cart.com/tutorials/index.php?article=96
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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