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  1. #1
    Join Date
    Jun 2010
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    15
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    application error Cannot log into admin

    started new shop on dreamhosters server, used the one click install.
    followed all instructions and when i go to log into the admin area i get a popup asking for name and pass and i enter them and get nowhere. I heard it supposed to be some page with a reset password button but all i get is some standard popup security thingy with no options. need help! not good with code and such

  2. #2
    Join Date
    Jun 2010
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    15
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    Default Re: Cannot log into admin

    Authorization Required

    This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    this is the error iv been recieveing its a 401 auth error

  3. #3
    Join Date
    Aug 2005
    Location
    United Kingdom
    Posts
    457
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    Default Re: Cannot log into admin

    sounds as though you have got a password protected folder for your admin, that would explain the popup, when you get this username and pass correct then you will see the zencart login

    you will need to log into you servers control panel to change the username and password for this folder

    Rob

  4. #4
    Join Date
    Feb 2010
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    Sri_lanka
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    26
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    Default Re: Cannot log into admin

    change the DB table "admin"

  5. #5
    Join Date
    Aug 2005
    Location
    United Kingdom
    Posts
    457
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    Default Re: Cannot log into admin

    Quote Originally Posted by Dilani_Ruwanmali View Post
    change the DB table "admin"
    How will this solve the problem?

    From my point of view, to get a pop would indicate a folder is password protected, the zencart login does not generate popups

    from what he describes would indicate this, getting the username and password wrong would generate an unauthorized access page

    Rob

  6. #6
    Join Date
    Jun 2010
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    Default Re: Cannot log into admin

    the folder was password protected i contacted my host and got it fixed thanks alot!

  7. #7
    Join Date
    Jul 2010
    Posts
    7
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    Default Re: Cannot log into admin

    I just installed ZenCart on my system and was really surprised at how easy it was for an old geezer like myself who doesn't know PHP from abc. Every thing went smoothly and I typed my domain into my browser and there was my site, just as pretty as could be.

    The only problem is that I cannot log on. Each attempt tells me there is a email/password problem. If I click on the 'lost password' link and type in my email it tells me there is no such email. I've retyped it numerous times in lower case upper case and mixed case and tried both emails that I use but no avail. Is there any way to resolve this other than reinstalling?

    SOLVED!!!

    I decided to try one more time and something told me to type admin at the end of the url and it worked. Signed in with no problem. I would have thought that the 'Congratulations, ..." page of the install, where it says "would you like to sign in to your new site" would link to the admin page rather than the front page. I see now that I need to register to log on to the front end.
    Last edited by Hinson; 6 Jul 2010 at 06:47 PM. Reason: Figured out the problem

 

 

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