Mailbeez After Sales Modules

**mailbeez** · 1 May 2014, 08:40 AM

Originally Posted by remops

Is there a report that I can get to see who was sent a simple review reminder? I have never looked to see if the COWOA customers have received the reminder.

the add-on BeezDesk CRM Customer Insight
http://www.mailbeez.com/documentatio...tomer_insight/ allows you to see mailbeez emails sent per customer.

so after installing it (and adding it to your zencart-admin) you can navigate to a customer, open the customer insight dialog and go to mailbeez history.

Originally Posted by remops

BTW This last send out of reminders I received 50% back with 5 stars. I really like this program it is easy for the customers to write a review with a simple click. That is why I want the facebook review feature, but the COWOA is another that makes check out easier for the customer so I will not do without it. Thanks again
RJ

that’s quite good!

**Rizla** · 20 May 2014, 11:57 AM

Originally Posted by mailbeez

hi park,

please check you have uploaded the menu hook files from

/extra files/extras_zencart/zencart_1.5.x

into your zencart system.

regards
cord

I too have just tried to install on 151 and I have no menu in tools.

The file path you listed above does not exist in my downloaded copy. I have /extra files/extras_zencart/admin & includes
but no ref to 1.5.x

**mailbeez** · 20 May 2014, 12:24 PM

Originally Posted by Rizla

I too have just tried to install on 151 and I have no menu in tools.

The file path you listed above does not exist in my downloaded copy. I have /extra files/extras_zencart/admin & includes
but no ref to 1.5.x

Make sure you download the latest version from www.mailbeez.com

**Rizla** · 26 May 2014, 03:58 PM

Hi,
Got it working on 151 but using my original templates I seem to be missing something in the doc's.

The link fields are not being populated... please see attached.

**mailbeez** · 26 May 2014, 04:24 PM

hi,

since MailBeez 2.9 only the smarty style template tags are supported, like

PHP Code:


{$storename}

so just add the curly brackets around every template tag.

cheers
cord

**Rizla** · 27 May 2014, 09:10 AM

Hi cord
I can confirm that my template is using smarty style template tags so I'm still at a loss!

The image below shows the HTML view template. Not sure if that looks ok regarding the fields.

**mailbeez** · 27 May 2014, 09:24 AM

hi,

in your screenshot I still see e.g.

PHP Code:


$storename

but it must be

PHP Code:


{$storename}

after editing your files (unless you have
Responsivie Template Manager http://www.mailbeez.com/documentation/configbeez/config_tmplmngr/ installed) make sure to empty your template cache (MailBeez > configuration > template engine or delete the content of /mailhive/common/template_c/ )

**Rizla** · 27 May 2014, 10:24 AM

Hi
I have checked through the template file and can't see anything missed, I have also cleared /mailhive/common/template_c/ but it still looks the same...

I can't find: (MailBeez > configuration > template engine

Below is the template code:

<html>

<head>
<title>{$subject}</title>
{literal}
<style type="text/css">
td {
font-family: Arial, Helvetica;
font-size: 12px;
}
</style>
{/literal}
</head>
<body bgcolor="#ffffff" text="#000000" vLink="#3a6ea5" aLink="#cc0000" link="#3a6ea5">


<table border="0" cellpadding="0" cellspacing="0" align="center" width="600">
<tr valign="top">
<td height="90"><a href="{$catalog_server}"><img
src="{$catalog_server}mailhive/common/images/default_emailheader.jpg" border="0" hspace="0" vspace="0"
width="600"></a></td>
</tr>
</table>
<table width="600" border="0" cellspacing="0" cellpadding="1" align="center" bgcolor="#c0c0c0">
<tr>
<td>
<table width="100%" border="0" cellspacing="0" cellpadding="0" align="center" bgcolor="#ffffff">
<tr valign="top">
<td width="15"><img src="{$blank_img}" border="0" hspace="0" vspace="0" width="15" height="0"></td>
<td>{$body}</td>
<td width="15"><img src="{$blank_img}" border="0" hspace="0" vspace="0" width="15" height="0"></td>
</tr>
<tr valign="top">
<td colspan="3" height="1" bgcolor="#c0c0c0"><img src="{$blank_img}" border="0" hspace="0" vspace="0" width="1" height="1"></td>
</tr>
</table>
<table width="100%" border="0" cellspacing="0" cellpadding="15" align="center" bgcolor="#ffffff">
<tr valign="top">
<td align="center">

<b><a href="http://www.facebook.com/#!/pages/The-Personalised-Touch-by-metalPIX/18206xxxxxxxxxxxxx"
style="font-family: Arial; font-weight: bold; font-size: 15px; text-decoration: none; color: #363636"><img
src="{$catalog_server}mailhive/common/images/footer_fb.png" border="0"
hspace="0"
vspace="0"
width="32" height="32" align="absmiddle">  find us on facebook</a></b>
 
 
 
<b><a href="https://twitter.com/metalpixxxxxx"
style="font-family: Arial; font-weight: bold; font-size: 15px; text-decoration: none; color: #363636">tweet
with us  <img
src="{$catalog_server}mailhive/common/images/footer_tw.png" border="0"
hspace="0" vspace="0"
width="32" height="32" align="absmiddle"></a></b>
<div style="color: #898989; font-size: 12px; font-family: Arial">
<br>
<br>
<br>
<b>{$storename} | Unit 11. Greenside Avenue, Rampton, Retford | Notts | UK</b>
<br>
<br>
<br>
<hr width="490" size="1" style="color:#cccccc">
<br>

You are receiving this email on {$email_address} because you subscribed through
<br>
registering with {$storename}<br>
If you feel that you have received this email in error, then please <a
href="{$page_contact_us}" style="color: #53535c">contact us</a>.
<br>
<br>
<a href="{$block_url}" style="color: #53535c">click to unsubscribe</a>
</div>
</td>
</tr>
</table>
</td>
</tr>
</table>
</body>
</html>

**mailbeez** · 27 May 2014, 10:36 AM

you need to edit the body template of the module you are using - seems you edited the main template

module templates are located in

/mailhive/mailbeez/<module>/email

I can't find: (MailBeez > configuration > template engine

it is there, just look for it