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  1. #671
    Join Date
    Sep 2010
    Posts
    448
    Plugin Contributions
    0

    Default Re: MailBeez sudden problem

    Free
    v2.5
    Production
    Many many times (all ok)
    Only new install was 'Ultimate Cross Sell'

    Thanks for the help

  2. #672

    Default Re: MailBeez sudden problem

    Hi Rizla,

    Please visit the MailBeez website and click "Live Chat" to start a support ticket. It may take a day or two before Cord can respond (he's on holiday through the end of the month and checking the site every couple days), but he will need to be the one to troubleshoot this for you.

    When you start the support ticket, please include all the info you've provided here at the forum.

    Thanks :)


    Quote Originally Posted by Rizla View Post
    Free
    v2.5
    Production
    Many many times (all ok)
    Only new install was 'Ultimate Cross Sell'

    Thanks for the help
    Go that extra mile, you never know what's at the end of the road

    Empowerment Sanctuary

  3. #673
    Join Date
    Sep 2010
    Posts
    448
    Plugin Contributions
    0

    Default Re: MailBeez sudden problem

    Junlie.... I had an issue with my HD and eventually had to re-format the thing (first itme in ages) and it must have been a local problem. All is working now!

    Thanks for the help though.

  4. #674

    Default Re: MailBeez sudden problem

    I'm glad you got it all sorted out :)

    Quote Originally Posted by Rizla View Post
    Junlie.... I had an issue with my HD and eventually had to re-format the thing (first itme in ages) and it must have been a local problem. All is working now!

    Thanks for the help though.
    Go that extra mile, you never know what's at the end of the road

    Empowerment Sanctuary

  5. #675
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: MailBeez sudden problem

    Hi, What is the latest version and where do I download it from
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  6. #676

    Default Re: MailBeez sudden problem

    The latest version is 2.6.2 and you can get it from the MailBeez website

    Quote Originally Posted by countrycharm View Post
    Hi, What is the latest version and where do I download it from
    Go that extra mile, you never know what's at the end of the road

    Empowerment Sanctuary

  7. #677
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: MailBeez sudden problem

    Quote Originally Posted by ScriptJunkie View Post
    The latest version is 2.6.2 and you can get it from the MailBeez website
    Thank You.....
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  8. #678
    Join Date
    Jun 2010
    Location
    Copenhagen, Danmark
    Posts
    464
    Plugin Contributions
    7

    Have a Drink Re: MailBeez sudden problem

    MailBeez V2.6.5 Release

    Google Analytics Dashboard Integration is working again


    Am happy to announce the latest release of MailBeez! Please download the latest Version of MailBeez on www.mailbeez.com .

    Updating is very easy with help of the included update pack, which only includes the core files.

    After uploading the new files the system will update itself (please check the included instructions)

    Enhancements:

    • Support for new Google Analytics API
    • Improved compatibility of PHPMailer
    • Improved handling of invalid email addresses w/o stopping PHPMailer
    • PHP Mailer default Chartset UTF-8
    • improved support for SSL
    • improved english wording (thanks to kelly)
    • added index to tracking table (automatically)



    Bugfixes:
    • bugfix for error on Dashboard
    • Respect the "Send copy" setting in simulation mode
    • iteration check bugfix
    • bugfix for config_cron_simple support
    • bugfix for clearing template_c directory, which have cause that emails did not show latest changes


    For updating please apply the upgrade pack for MailBeez V2.5 (even if you are running MailBeez V2.6.x)

  9. #679
    Join Date
    Sep 2012
    Posts
    6
    Plugin Contributions
    0

    Default Re: MailBeez sudden problem

    I have combed through most of the threads for this, but still have trouble. In trustpilot, review reminder and satisfaction survey, none will trigger emails. Clicking Show Recipients displays 0. I'm using 2.6.5, a fresh install into zc 1.5. Any ideas? Thanks!

  10. #680
    Join Date
    Jun 2010
    Location
    Copenhagen, Danmark
    Posts
    464
    Plugin Contributions
    7

    Default Re: MailBeez sudden problem

    hi,

    basically to allow any MailBeez module to find recipients you need:

    - customers in your store-database
    - orders in your store-database
    - orders a status matching the in the mailbeez modules configured order status within the configured timeframe

    The timeframe always relates to the date of the order status. So if you have configured to follow up on orders between 3 days and 10 days old with status "delivered" it will find those orders which were set to "delivered" between 3 and 10 days ago (not matter when the order originally was placed)

    regards
    cord

 

 
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