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  1. #21
    Join Date
    May 2010
    Posts
    31
    Plugin Contributions
    0

    Default Re: Mailbeez After Sales Modules

    Hi Mailbeez

    Installed the module today....love it.

    The only issue is that it's sending the emails in Text format (I think???) and not in HTML.

    The reason I think this is that on simulate mode, the test emails I recieve are not showing the product picture.

    I have checked all known settings to me.... for email format and all have been set to HTML.....

    Is there a setting im missing or something I need to change?????

    EMAIL SETTINGS BELOW

    E-Mail Options
    Title Value Action
    E-Mail Transport Method PHP
    E-Mail Linefeeds LF
    Use MIME HTML When Sending Emails true
    Send E-Mails true
    Email Archiving Active? false
    E-Mail Friendly-Errors false
    Email Address (Displayed to Contact you)
    Email Address (sent FROM) a
    Emails must send from known domain? Yes I
    Email Admin Format? HTML Info
    Send Copy of Order Confirmation Emails To
    Send Copy of Create Account Emails To - Status 1
    Send Copy of Create Account Emails To
    Send Copy of Tell a Friend Emails To - Status 1
    Send Copy of Tell a Friend Emails To
    Send Copy of Customer GV Send Emails To - Status 1
    Send Copy of Customer GV Send Emails To
    Send Copy of Admin GV Mail Emails To - Status 0
    Send Copy of Customer Admin GV Mail Emails To
    Send Copy of Admin Discount Coupon Mail Emails To - Status 1
    Send Copy of Customer Admin Discount Coupon Mail Emails To
    Send Copy of Admin Orders Status Emails To - Status 1
    Send Copy of Admin Orders Status Emails To
    Send Notice of Pending Reviews Emails To - Status 1
    Send Notice of Pending Reviews Emails To
    Set "Contact Us" Email Dropdown List
    Allow Guest To Tell A Friend false
    Contact Us - Show Store Name and Address 1 I
    Send Low Stock Emails 0
    Send Low Stock Emails To
    Display "Newsletter Unsubscribe" Link? true
    Audience-Select Count Display true
    SMTP Email Account Mailbox YourEmailAccountNameHere
    SMTP Email Account Password ****************
    SMTP Email Mail Host mail.EnterYourDomain.com
    SMTP Email Mail Server Port 25
    Convert currencies for Text emails £,:€,
    I have removed the email addresses for this post

  2. #22
    Join Date
    May 2010
    Posts
    31
    Plugin Contributions
    0

    Default Re: Mailbeez After Sales Modules

    Just a quick update.......

    The emails are in HTML.....but

    1. The Product picture is not displaying
    2. The WRITE A REVIEW button is not showing( the url is displaying instead)

    Could it be that the php file is not pointing to the right directory for images and buttons????

    Thanks

  3. #23
    Join Date
    May 2010
    Posts
    31
    Plugin Contributions
    0

    Default Re: Mailbeez After Sales Modules

    Sorry for all the posts.....but I just worked out that the emails are in TXT format......how do I change this

  4. #24
    Join Date
    Jun 2010
    Location
    Copenhagen, Danmark
    Posts
    464
    Plugin Contributions
    7

    Default

    Quote Originally Posted by Bidgee182 View Post
    Sorry for all the posts.....but I just worked out that the emails are in TXT format......how do I change this
    Mailbeez on zencart is using the zencart mailengine which takes the email address to find out what format the receipient prefers.

    For sending a test email You need to use an address which is configured for html.

    Hope this helps.

    Cord
    Posted via Mobile Device

  5. #25
    Join Date
    May 2010
    Posts
    31
    Plugin Contributions
    0

    Default Re: Mailbeez After Sales Modules

    Below is screenshot from the email Archiver for the sent emails from Mailbeez



    [SCR]http://www.bidgeepumps.com.au/images/MAILBEEZProb.jpg[/SCR]

    This is what I get when I preview with Email Archiver. I have highlighted the areas that seem to be coming from the Email Welcome Template.

    Any reason for this????

    Thanks in advance
    Last edited by Kim; 12 Jan 2012 at 10:59 PM.

  6. #26
    Join Date
    Jun 2010
    Location
    Copenhagen, Danmark
    Posts
    464
    Plugin Contributions
    7

    Default Re: Mailbeez After Sales Modules

    On zencart you might need to configure which email template to use.

    Can someone help?
    Posted via Mobile Device

  7. #27
    Join Date
    Dec 2006
    Posts
    84
    Plugin Contributions
    0

    help question Re: Mailbeez After Sales Modules

    Hi,
    Thanks for the great module. I first installed V1.2 and most of MailBee was working but I could not sent the emails when I ran the MailBee "review" module. I know it is in simulate mode but I have a feeling it should give me a successful simulate message.

    I upgraded to V1.3 and now it will not "List Recipients" and it gives me the below message when I run the "Review" module in simulate mode.

    [scr] 1146 - Table 'goldenst_zc1.zen_mailbeez_tracking' doesn't exist

    select date_sent, iteration from zen_mailbeez_tracking where module='review' and orders_id='212205' and iteration='1' and customers_id='230' order by date_sent DESC

    [TEP STOP]
    [/scr]

    Please if any one can help, I would greatly appreciate.

    Thanks,
    belaze

  8. #28
    Join Date
    Jun 2010
    Location
    Copenhagen, Danmark
    Posts
    464
    Plugin Contributions
    7

    Default

    Quote Originally Posted by belaze View Post
    Hi,
    Thanks for the great module. I first installed V1.2 and most of MailBee was working but I could not sent the emails when I ran the MailBee "review" module. I know it is in simulate mode but I have a feeling it should give me a successful simulate message.

    I upgraded to V1.3 and now it will not "List Recipients" and it gives me the below message when I run the "Review" module in simulate mode.

    [scr] 1146 - Table 'goldenst_zc1.zen_mailbeez_tracking' doesn't exist

    select date_sent, iteration from zen_mailbeez_tracking where module='review' and orders_id='212205' and iteration='1' and customers_id='230' order by date_sent DESC

    [TEP STOP]
    [/scr]

    Please if any one can help, I would greatly appreciate.

    Thanks,
    belaze
    Posted via Mobile Device

  9. #29
    Join Date
    Jun 2010
    Location
    Copenhagen, Danmark
    Posts
    464
    Plugin Contributions
    7

    Default Re: Mailbeez After Sales Modules

    With mailbeez v1.3 I tried to fix the issue with the table prefix in zencart. Did you uninstall and reinstall mailbeez completely by using the buttons? You first need to uninstall all modules, then the basic configuration module and than install it again. By doing this the tracking table should be created by using you table prefix.

    In simulation mode you should receive a copy of each email that would go out to the customer to your cc email address as configured in the basic configure module. What would you expect to get as feedback for a successful simulation?

    Enjoy mailbez
    Cord
    Posted via Mobile Device

  10. #30
    Join Date
    Dec 2006
    Posts
    84
    Plugin Contributions
    0

    Idea or Suggestion Re: Mailbeez After Sales Modules

    Quote Originally Posted by mailbeez View Post
    With mailbeez v1.3 I tried to fix the issue with the table prefix in zencart. Did you uninstall and reinstall mailbeez completely by using the buttons? You first need to uninstall all modules, then the basic configuration module and than install it again. By doing this the tracking table should be created by using you table prefix.

    In simulation mode you should receive a copy of each email that would go out to the customer to your cc email address as configured in the basic configure module. What would you expect to get as feedback for a successful simulation?

    Enjoy mailbez
    Cord
    Posted via Mobile Device
    Hi,
    thanks for your reply, I did as you suggested by uninstalling the module and the basic configuration using the "Remove" buttons and reinstalling and it worked like a charm.

    One I did this and ran the simulate send it gave me a successful send as I expected it would.

    Thanks again for the great module.

    belaze

 

 
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