Orders are completing through Paypal but are not returning to the admin side. I can see newly created customers but nowhere in my shop is the order information listed. It is not going through to the database...nothing.
I've seen old threads on this topic, but am not sure how reliable that old info is, given all of the new zen updates.Please someone help.
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29 Jun 2010, 02:47 AM #1
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Please Help - Paypal Orders Not Showing in Admin
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29 Jun 2010, 03:37 AM #2
Sensei
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Re: Please Help - Paypal Orders Not Showing in Admin
I've seen others report problems with Dreamhost "suddenly" start happen in the last 2-3 days.
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29 Jun 2010, 03:39 AM #3
Sensei
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Re: Please Help - Paypal Orders Not Showing in Admin
That said, if you're using the PayPal Website Payments Standard module, then you're subjecting your site to PayPal's older architecture limitations, and would be FAR better off switching to PayPal Express Checkout which is not limited by the design and communication problems that their old "standard" service has.
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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29 Jun 2010, 03:57 AM #4
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Re: Please Help - Paypal Orders Not Showing in Admin
Thank you for your quick reply! :) I was worried that that's an underlying problem since I had these issues before on a completely different system, but the same host. :/ Not cool, man. There's not much I can do about the host (switching) right now though.
I am using the Website Payments Standard module, and I shall look into Paypal Express checkout. Are there any additional pro's and cons/tips on switching to express that you know of? I've checked with my host to see if CURL is active on my server and it is.
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29 Jun 2010, 04:00 AM #5
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Re: Please Help - Paypal Orders Not Showing in Admin
No cons really. Just pros. https://www.zen-cart.com/tutorials/index.php?article=28
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Zen Cart - putting the dream of business ownership within reach of anyone!
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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20 Jul 2010, 09:20 PM #6
Totally Zenned
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Re: Please Help - Paypal Orders Not Showing in Admin
Have you heard of this happening with Paypal Express? I have a customer who says this just happened twice to the same customer. She definitely paid and the money went to paypal but no order was generated.
The full-time Zen Cart Guru. WizTech4ZC.com
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20 Jul 2010, 09:43 PM #7
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Re: Please Help - Paypal Orders Not Showing in Admin
only if she's got PHP errors happening on her site which are preventing her store from completing execution properly
Originally Posted by delia
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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20 Jul 2010, 10:42 PM #8
Totally Zenned
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Re: Please Help - Paypal Orders Not Showing in Admin
that was my thought exactly. Thanks.
The full-time Zen Cart Guru. WizTech4ZC.com
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