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  1. #1
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    Default my account - 500 Internal Server Error

    I am having an issue where the "My Account" comes up with a "500 -Internal Server Error" message. Essentially, a customer can not edit password, check history, etc.

    http://www.nerdhavencomics.com/index...n_page=account


    I can not figure out what php is messed up or anything. its driving me NUTS.

    any advice? I am sure a file is corrupt, but as i am using a template add-on and several mods, I can not figure out which one. I may have screwed myself here.

  2. #2
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    Default Re: my account

    First, switch to the Classic Template ... does this fix things?

    If not ... reload the files for:
    /includes/modules/pages/account

    does this work?
    Linda McGrath
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  3. #3
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    Default Re: my account

    apparently, i have a corrupt page somewhere. I have upgraded to 1.3.9d, reinstalled all account folders in the "pages" folder as mentioned above, and nothing works. Everytime i get routed to the "...index.php?main_page=account" page, i get the 500 internal server error. I can NOT get this figured out.

    edit** oh, and the classic template has the same problem

  4. #4
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    Default Re: my account

    Could you look in your /cache and see what debug errors are showing in the log files?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  5. #5
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    Default Re: my account

    inside of the /cache folder on my server i have several logs. are you needing the most recent? or te most recent couple?

    [05-Jul-2010 06:50:03] PHP Parse error: syntax error, unexpected T_STRING in D:\Hosting\5937103\html\includes\languages\english\account_history_info.php on line 21

    [05-Jul-2010 06:50:18] PHP Parse error: syntax error, unexpected T_STRING in D:\Hosting\5937103\html\includes\languages\english\account_history_info.php on line 21

    [05-Jul-2010 06:50:46] PHP Parse error: syntax error, unexpected T_STRING in D:\Hosting\5937103\html\includes\languages\english\account_history_info.php on line 21

    [05-Jul-2010 00:40:02] PHP Parse error: syntax error, unexpected T_STRING in D:\Hosting\5937103\html\includes\languages\english\account_history_info.php on line 21

    [05-Jul-2010 00:39:59] PHP Parse error: syntax error, unexpected T_STRING in D:\Hosting\5937103\html\includes\languages\english\account_history_info.php on line 21


    when looking at line 21 of the above mentioned .php file the only thing that jumps out is that there is an apostraphe in SUBSCRIBER'S ADDRESS that may be throwing off the syntak coding? ('HEADING_DELIVERY_ADDRESS', 'Subscriber's Address');

  6. #6
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    Default Re: my account - 500 Internal Server Error

    That needs to be escaped or php thinks that is the end of the define ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  7. #7
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    Default Re: my account - 500 Internal Server Error

    Quote Originally Posted by Ajeh View Post
    That needs to be escaped or php thinks that is the end of the define ...
    okay pardon my ignorance on this part... how would i go about that? i am not so good at the coding files. most of my knowledge is add-ons and simple stuff.

  8. #8
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    Default Re: my account - 500 Internal Server Error

    You can escape the single quote mark with a backslash \ using;
    Code:
    define('HEADING_DELIVERY_ADDRESS', 'Subscriber\'s Address');
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  9. #9
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    Default Re: my account - 500 Internal Server Error

    you are a LIFESAVER!!!!!! thanks Linda, I owe you a nice cold one.

  10. #10
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    Default Re: my account - 500 Internal Server Error

    Thanks for the update that this worked for you ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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