Page 1 of 2 12 LastLast
Results 1 to 10 of 13
  1. #1
    Join Date
    May 2007
    Posts
    511
    Plugin Contributions
    0

    Default Extreme sluggishness in shopping cart

    I just updated someone to 1.3.9D - she has always had extreme slowness in her cart.....here is the parse time info after getting to the shipping page.....this is with 5 products added to the shopping cart

    Parse Time: 9.917 - Number of Queries: 7491 - Query Time: 9.5814548197479

    She does have a lot of attributes for each product......and she hosts on dreamhost....

    I have advised her that her images are HUGE and need to be resized but that has nothing to do with parse time in the cart correct?

    Is there anything I can do to help her increase the speed....the Firebug speed test came back good....so I am not sure what can be causing the problem...

    I already told her moving hosts would be a benefit - but just want to be clear there is nothing cart wise I can do to help...

    The site is trinityidtags .com

    Thanks!
    Jill || I Love Zen Cart Templates || 2 Dogs Design
    I Love To Help But Let's Keep It Public Please To Help Others!

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,312
    Plugin Contributions
    3

    Default Re: Extreme sluggishness in shopping cart

    Could be a routing thing, or hosting. I got:

    Parse Time: 0.593 - Number of Queries: 82 - Query Time: 0.24997630966187

    for the main page.

    Clicking on the first category, though:

    Parse Time: 5.190 - Number of Queries: 226 - Query Time: 4.8445042563477

  3. #3
    Join Date
    May 2007
    Posts
    511
    Plugin Contributions
    0

    Default Re: Extreme sluggishness in shopping cart

    Well the category/product pages I am assuming are because her images are huge....another designer did this site and I do not think she was educated about image size - so she knows she needs to go back and redo them all - it is the cart that is the bigger issue since the images should not affect the cart....

    Go ahead and add products to the cart and watch how slow it is....
    Jill || I Love Zen Cart Templates || 2 Dogs Design
    I Love To Help But Let's Keep It Public Please To Help Others!

  4. #4
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,312
    Plugin Contributions
    3

    Default Re: Extreme sluggishness in shopping cart

    No can do. My create account approval is 'pending'.

    Just for the record, you might let her know that, save autoload music or other noise, nothing makes me leave a site faster than Login for Price, and under no circumstance would I wait to be approved, and then come back and shop.

    (Unless you set it up that way just for testing, in which case, please ignore the above rant.)

  5. #5
    Join Date
    May 2007
    Posts
    511
    Plugin Contributions
    0

    Default Re: Extreme sluggishness in shopping cart

    sorry forgot to mention it is a wholesale only site! Hence the reason for approval required! :-)

    I will approve you - maybe I will get lucky and you will be the miracle worker who sees an easy fix!!!!
    Jill || I Love Zen Cart Templates || 2 Dogs Design
    I Love To Help But Let's Keep It Public Please To Help Others!

  6. #6
    Join Date
    May 2007
    Posts
    511
    Plugin Contributions
    0

    Default Re: Extreme sluggishness in shopping cart

    OK Jim Dandy! You have been approved!
    Jill || I Love Zen Cart Templates || 2 Dogs Design
    I Love To Help But Let's Keep It Public Please To Help Others!

  7. #7
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,312
    Plugin Contributions
    3

    Default Re: Extreme sluggishness in shopping cart

    Add to Cart : Parse Time: 0.576 - Number of Queries: 186 - Query Time: 0.37847995669556

    Checkout : Parse Time: 2.006 - Number of Queries: 864 - Query Time: 1.637540989502

    Not good, but not terrible either - I would suspect hosting.

    Other pages are fine (FAQ, etc.) except Contact Us doesn't work.

  8. #8
    Join Date
    May 2007
    Posts
    511
    Plugin Contributions
    0

    Default Re: Extreme sluggishness in shopping cart

    weird....I was getting parse times of like 9.5 and queries counts in the thousands...I had like 5 different bracelets in the cart - each one has like 5 or 6 options....can you try that and see what you get?

    I am suspecting hosting too - but I do not think she is convinced....I have read some not good things about the host - but have no personal experience with them....

    ..thanks for letting me know about the contact us page....
    Jill || I Love Zen Cart Templates || 2 Dogs Design
    I Love To Help But Let's Keep It Public Please To Help Others!

  9. #9
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,312
    Plugin Contributions
    3

    Default Re: Extreme sluggishness in shopping cart

    With 6 products in the cart (including 5 charms and bracelets with all those attributes) - Checkout:

    Parse Time: 10.835 - Number of Queries: 6682 - Query Time: 10.25798944809

    I'm no expert, but I think it's the attributes responsible for all those queries, but I'm still leaning toward hosting.

    As it is now, the slow page load for the shopping cart and checkout wouldn't keep me from buying, especially as a wholesale customer.

  10. #10
    Join Date
    May 2007
    Posts
    511
    Plugin Contributions
    0

    Default Re: Extreme sluggishness in shopping cart

    Thanks Steve.....I think the attributes have a large part to it too - but would imagine a better host would help...

    My client is stressing because her main wholesale client is angry because of the delay - she actually sent me an email he sent to her this morning....

    I just re-emailed her that all I can suggest is to change hosting....I think I have done everything I can do!

    Thanks for your help as always!!!!!!
    Jill || I Love Zen Cart Templates || 2 Dogs Design
    I Love To Help But Let's Keep It Public Please To Help Others!

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. Replies: 1
    Last Post: 22 Dec 2014, 08:55 PM
  2. Remove right sidebox shopping cart from when on shopping cart page
    By alterego55 in forum Templates, Stylesheets, Page Layout
    Replies: 7
    Last Post: 2 Oct 2010, 01:45 AM
  3. Shopping cart image & shopping cart to appear all the time
    By 4dw in forum Templates, Stylesheets, Page Layout
    Replies: 4
    Last Post: 3 Nov 2009, 09:44 AM
  4. Replies: 1
    Last Post: 10 Sep 2009, 09:14 PM
  5. Replies: 19
    Last Post: 22 Nov 2008, 06:11 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR