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  1. #1

    Default SecPay/PayPoint Orders not showing after upgrade

    Hi all, think I’ve messed up again. Just finished a upgrade and template change from 1.3.7 to 1.3.9e and apart from some tweaks everything is going well except I seem to of missed merging a file and don’t know where to look. Customers aren’t seeing the order success page and nothing about the order is coming through to admin. All the settings for the payment mod are the same and the email from the card merchants are fine. Have I over-written a page that should of been merged? Don’t know where to look.
    Thanks in advance as ever for your help

  2. #2
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    Default Re: Orders not showing after upgrade

    Difficult to tell you can start with

    \includes\modules\pages\checkout_success\header_php.php
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  3. #3

    Default Re: Orders not showing after upgrade

    There is a lot different between the old and new but I will have to look to see if that page was effected by the update. Possible I edited the one I was using without documenting it or using a overwrite. I’m only surprised there hasn’t been more of it. I have just noticed the times on the orders are off by an hour as well. Could that be the same fault or do I have more going on here?

  4. #4
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    Default Re: Orders not showing after upgrade

    Do you see anything in order status table?
    Also, check includes/classes/order.php
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  5. #5

    Default Re: Orders not showing after upgrade

    No nothing of the order is showing in admin at all
    It shows the customer joining the site but nothing else

  6. #6

    Default Re: Orders not showing after upgrade

    I installed cowoa_1-9 that edited the /classes/order.php but I had a login cowoa fault when I was upgrading so i installed it and that fixed that fault. I’m also running the Amazon style checkout login but everything else shouldn’t have changed from before the upgrade. Is the 1 hour time error on the secpay invoice relevant or is that separate do you think?

  7. #7
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    Default Re: Orders not showing after upgrade

    Sometimes you can track down what is going wrong by right-clicking a link (in your case the checkout confirm link?) and copying the URL - pasting it into notepad.

    Then try that URL in a browser. If it doesn't load, you know a page is in the wrong page or referenced wrongly in the two configure.php files.

    If you can get to the page that should be showing, you can choose to View the Source and likewise check links to see why it isn't displaying correctly.

    Of course, it might be something else!

  8. #8

    Default Re: Orders not showing after upgrade

    checkout_success page loads fine when the url is edited for it but the referral to it from secpay isn't opening it when it did before and because it's not coming back to the site it's not confirming the order. I just have no way to find out why

  9. #9
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    Default Re: Orders not showing after upgrade

    Quote Originally Posted by BillNally View Post
    but the referral to it from secpay isn't opening it when it did before and because it's not coming back to the site it's not confirming the order.
    Maybe this? http://www.zen-cart.com/forum/showth...960#post914960
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  10. #10

    Default Re: Orders not showing after upgrade

    thanks for that, I hadn't found that thread.
    I've deleted the line and got my fingers crossed.
    can't work out why the time is out by an hour though, everything on our site is set fine.
    thanks for your help I'll keep you posted

 

 
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