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  1. #1
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    help question UPS Weight issue for dvd's

    My problem is that we only ship dvd's, and only use UPS.

    The DVD's we ship are 3.2 OZ. each, so it take 5 dvd's to equal 1 pound. Is there a way for me to set up my Zen-cart with the UPS module so that it will calculate the weight.
    At this point the module only see 1 LBS increments, so for example, if someone orders 5 dvd's the module charges it at 5 pounds instead of one pound.
    I get that UPS has a 1 pound min but is there a formula or something I can use to get this closer to the correct pricing and weight?

    I'm in
    Zen Cart 1.3.8a Patch: 1::
    with SuperOrders 2.0 and UPS Worldship 9.0 Export modules


    thanks in advance,
    jim

  2. #2
    Join Date
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    Default Re: UPS Weight issue for dvd's

    3.2 x 5 = 16 oz

    However, Zen Cart is using the products_weight in pounds ...

    You need to enter the 3.2 oz in relation to pounds ...

    3.2 oz = .2 pounds

    .2 pounds * 5 = 1 pound

    See if using .2 rather than 3.2 works better for you ...
    Linda McGrath
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  3. #3
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    Default Re: UPS Weight issue for dvd's

    ok Linda,

    i tried to do that and it doesn't seem to see the decimal point.
    the price is the same for 3 or .3 - 2 or .2

    also the ground price I get in ZC is $10.51 and the price for the same address on our ups word ship is $6.90 both at 1 LBS
    is there something im missing or need to update?

  4. #4
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    Default Re: UPS Weight issue for dvd's

    If you enter the Product Weight as .2 and add 1 to the cart ... how much weight do you see in the checkout_shipping for the shipping methods?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  5. #5
    Join Date
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    Default Re: UPS Weight issue for dvd's

    Also check your settings in the Configuration ... Shipping/Packaging ... and see what you have set for:
    Maximum Weight (default is 50)
    Tare Rate (default is 0:3 which is add 3lbs) set to 0:0 for adding no additional weight ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  6. #6
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    Default Re: UPS Weight issue for dvd's

    Quote Originally Posted by Ajeh View Post
    Also check your settings in the Configuration ... Shipping/Packaging ... and see what you have set for:
    Maximum Weight (default is 50)
    Tare Rate (default is 0:3 which is add 3lbs) set to 0:0 for adding no additional weight ...
    this was good i set it from another post of yours :)

  7. #7
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    Default Re: UPS Weight issue for dvd's

    Quote Originally Posted by Ajeh View Post
    If you enter the Product Weight as .2 and add 1 to the cart ... how much weight do you see in the checkout_shipping for the shipping methods?
    ya totally lost me on this.. were am i looking for the checkout_shipping if we are talking about in the cart, it doesn't show any weight


  8. #8
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    Default Re: UPS Weight issue for dvd's

    Sorry, depending on your settings it may or may not show the order weight on the checkout_shipping ... you appear to have this turned off ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  9. #9
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    Default Re: UPS Weight issue for dvd's

    were do i turn it on at :)

  10. #10
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    Default Re: UPS Weight issue for dvd's

    Most likely you turned it off in the Configuration ... Shipping/Packaging ...
    Display Number of Boxes and Weight Status
    Display Shipping Weight and Number of Boxes?

    0= off
    1= Boxes Only
    2= Weight Only
    3= Both Boxes and Weight
    Personally I like it off too ... but it does help to see the value when testing ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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