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  1. #1
    Join Date
    Jun 2008
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    help question Sudden who's on line list problem

    Hello to all,

    A couple of days now I am facing a problem with the "who's on line" list and I cannot figure out why.
    Let me tell you that I am at the 1.3.8 version and before the problem everything was running normal, with no additional acts from me.
    Now the problem is the legend color. For the visitors who are active but no cart, gives me green light instead of red. Visitors inactive no cart gives me yellow instead of pink light and the red light is appearing only for the search engines.
    Also, if a visitor has an active cart, no I am not able to see what he has in his cart.Any idea??? Thanks for reading.
    [FONT="Comic Sans MS"]e-aroma.gr[/FONT]

  2. #2
    Join Date
    Sep 2003
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    Ohio
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    Default Re: Sudden who's on line list problem

    You might try and see if the Zen Cart v1.3.9f version from our Home page for this file works for you ...

    I have not tried it ... but see if it corrects the problem that you are having ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  3. #3
    Join Date
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    Default Re: Sudden who's on line list problem

    Thanks for the reply.
    To be honest, I' ve also thought of that, but on the other hand I am a little bit afraid of what I might face....
    [FONT="Comic Sans MS"]e-aroma.gr[/FONT]

  4. #4
    Join Date
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    Ohio
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    Default Re: Sudden who's on line list problem

    Just rename the old file:
    /admin/whos_online.php

    to something like:
    /admin/whos_online.php_OLD

    then FTP the file from v1.3.9f to your site and try it ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  5. #5
    Join Date
    Apr 2007
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    Herts. UK
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    Default Re: Sudden who's on line list problem

    Quote Originally Posted by Ajeh View Post
    Just rename the old file:
    /admin/whos_online.php

    to something like:
    /admin/whos_online.php_OLD

    then FTP the file from v1.3.9f to your site and try it ...
    Unfortunately, from what I remember, the v1.3.9 whos_online.php file is not compatible with ZC v1.3.8 or earlier. ZC v1.3.9 base64 encodes the session data before storing it in the database.

    Regards,
    Christian.

  6. #6
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    Default Re: Sudden who's on line list problem

    Did your hosting company add suhosin support suddenly?
    .

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  7. #7
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    Default Re: Sudden who's on line list problem

    Thanks for your replies.
    From what I know at approx. the same period with the problem they enabled suphp, but I am not sure about suhosin.
    Any ideas?

    I will also try what Ajen suggested and we will talk again.

    A good night to all (hear in Athens is now 11:00 pm, time to live the old lad here and rest)......
    [FONT="Comic Sans MS"]e-aroma.gr[/FONT]

  8. #8
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    Default Re: Sudden who's on line list problem

    Did anyone figure out cause/fix for this issue? I just started facing the same problem.

  9. #9
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    Default Re: Sudden who's on line list problem

    Did you try the suggested fix that I posted?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  10. #10
    Join Date
    Nov 2009
    Location
    Chicago, IL.
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    Default Re: Sudden who's on line list problem

    Ajeh,
    I am using 1.3.9f.

    This happened after upgrade from 1.3.8 to 1.3.9f
    I am open to new suggestions. Keep em coming : )
    Posted via Mobile Device

 

 
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