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  1. #1
    Join Date
    Jun 2008
    Location
    Washington, DC
    Posts
    785
    Plugin Contributions
    7

    Default BackUp ZC [Support Thread]

    This is the support thread for BackUp ZC.

    Here is a link to BackUp ZC in the free software addons section.

    BackUp ZC adds a 'Backup Zen Cart' option under Admin->Tools It allows you to backup your Zen Cart database and has options to do selective directory backups, selective file backups.

    The ability to store the backup file on the server or download the backup file.

    Optional archive file types zip, gzip, tar.

    If you have any question/issues please post them here in this thread.

    Skip
    446F63746F722057686F

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: BackUp ZC [Support Thread]

    Excellent mod that works as advertised and should save a lot of Zenners a lot of trouble by making it easy to backup their stores regularly. Great job.

  3. #3
    Join Date
    May 2007
    Posts
    92
    Plugin Contributions
    0

    Default Re: BackUp ZC [Support Thread]

    I have the latest version of zc and have tried to use this module. relevant backups and cache directories are chmod 777. When I try to do a backup it just takes me back to the admin login screen.

  4. #4
    Join Date
    Jun 2008
    Location
    Washington, DC
    Posts
    785
    Plugin Contributions
    7

    Default Re: BackUp ZC [Support Thread]

    Quote Originally Posted by thomaswhiteeagle View Post
    I have the latest version of zc and have tried to use this module. relevant backups and cache directories are chmod 777. When I try to do a backup it just takes me back to the admin login screen.
    Need more information:
    1. Server Unix or Windows ?
    2. PHP version ?
    3. MYSQL Version ?
    4. Zen Cart Version 1.3.9f ?
    5. The browser you are using?

    6. Reverts to admin login when trying to save backup archive to server ?

    7. Or reverts to admin login when trying to download backup archive ?

    8. Or both?

    The first thing that comes to mind that might fix your issue would be to clear all browser cache and cookies.

    There is a free utility CCleaner that will help you with that.

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    446F63746F722057686F

  5. #5
    Join Date
    Sep 2009
    Posts
    48
    Plugin Contributions
    0

    Default Re: BackUp ZC [Support Thread]

    Hi, this will be a great, and much needed, utility, but it's not working for me. Here's the symptom and the errors.

    My setup:

    Zen Cart 1.3.9f, unix, MySQL 5.0.91, PHP 5.2.14, IE8

    When I open Backup ZC in the admin at the bottom of notes it says "Please be patient scanning your Zen Cart directory structure." and on the right under options, it lists the file type radio buttons and under that it says "Directories Loaded ..." and everything is blank below that.

    The errors are:

    Code:
    [19-Sep-2010 08:00:56] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'SplFileInfo::getSize() [<a href='splfileinfo.getsize'>splfileinfo.getsize</a>]: stat failed for /MYHOME/stats/error_logs' in /MYHOME/MYADMIN/backup_zc.php:84
    Stack trace:
    #0 /MYHOME/MYADMIN/backup_zc.php(84): SplFileInfo->getSize()
    #1 /MYHOME/MYADMIN/backup_zc.php(417): directorySize('/home/content/7...')
    #2 {main}
      thrown in /MYHOME/MYADMIN/backup_zc.php on line 84
    Thanks.

    Bill

  6. #6
    Join Date
    Jun 2008
    Location
    Washington, DC
    Posts
    785
    Plugin Contributions
    7

    Default Re: BackUp ZC [Support Thread]

    Quote Originally Posted by bpryor View Post
    Hi, this will be a great, and much needed, utility, but it's not working for me. Here's the symptom and the errors.

    My setup:

    Zen Cart 1.3.9f, unix, MySQL 5.0.91, PHP 5.2.14, IE8

    When I open Backup ZC in the admin at the bottom of notes it says "Please be patient scanning your Zen Cart directory structure." and on the right under options, it lists the file type radio buttons and under that it says "Directories Loaded ..." and everything is blank below that.

    The errors are:

    Code:
    [19-Sep-2010 08:00:56] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'SplFileInfo::getSize() [<a href='splfileinfo.getsize'>splfileinfo.getsize</a>]: stat failed for /MYHOME/stats/error_logs' in /MYHOME/MYADMIN/backup_zc.php:84
    Stack trace:
    #0 /MYHOME/MYADMIN/backup_zc.php(84): SplFileInfo->getSize()
    #1 /MYHOME/MYADMIN/backup_zc.php(417): directorySize('/home/content/7...')
    #2 {main}
      thrown in /MYHOME/MYADMIN/backup_zc.php on line 84
    Thanks.

    Bill
    This could be caused by a couple of things:

    1. There was bug in php http://bugs.php.net/bug.php?id=51068
    which I assumed was old enough not to be an issue.

    2. If there is a directory contained within the Zen Cart tree you are using in that you have no access to read an UnexpectedValueException will be thrown.

    My first choice would be 2 a rights issue.

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    446F63746F722057686F

  7. #7
    Join Date
    May 2006
    Posts
    170
    Plugin Contributions
    1

    Default Re: BackUp ZC [Support Thread]

    Hi,

    Great looking mod, thanks for contributing. I am trying to install this with a fairly modded and patched 1.3.7.1 on a system with PHP 5.2.9. At the admin screen I get a bunch of good looking info, but then over on the right hand side underneath the options box I get the error:

    Directories Loaded ...
    Fatal error: Cannot instantiate non-existent class: recursiveiteratoriterator in /home/visua18/public_html/tispeed/tsadmin/backup_zc.php on line 44
    Any ideas what might be going on there?

  8. #8
    Join Date
    Jun 2008
    Location
    Washington, DC
    Posts
    785
    Plugin Contributions
    7

    Default Re: BackUp ZC [Support Thread]

    Quote Originally Posted by ts232 View Post
    Hi,

    Great looking mod, thanks for contributing. I am trying to install this with a fairly modded and patched 1.3.7.1 on a system with PHP 5.2.9. At the admin screen I get a bunch of good looking info, but then over on the right hand side underneath the options box I get the error:

    Any ideas what might be going on there?
    You might not have recursiveiteratoriterator loaded in your php setup.

    Try looking admin->tools->Server/Version Info

    Scroll down to 'SPL support' and see if it is listed.

    If it is not listed you will have to activate it in your php.ini file.

    Skip
    446F63746F722057686F

  9. #9
    Join Date
    May 2006
    Posts
    170
    Plugin Contributions
    1

    Default Re: BackUp ZC [Support Thread]

    Thanks for the clues. Turns out there was something in the zen directory that was overriding the global setting of PHP 5 set in the cpanel. I still don't know what it was, but I put the two lines below in my .htaccess at the zen root and it seems to have fixed things.

    AddHandler application/x-httpd-php5 .php5 .php4 .php .php3 .php2 .phtml
    AddType application/x-httpd-php5 .php5 .php4 .php .php3 .php2 .phtml

  10. #10
    Join Date
    Sep 2010
    Posts
    612
    Plugin Contributions
    0

    Default Re: BackUp ZC [Support Thread]

    Hi, I need help again.

    I am able to backup okay and the zip file that shows up in my backups directory seems correct. The right size and everything.

    However, when I try to unzip the files I get an error message saying that the file has ended unexpectedly.

    What do I need to do to fix this? Thank you!

 

 
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