Thread: Debugging Help

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  1. #1
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    Default Debugging Help

    This "&" bug is computer specific and I cannot seem to figure it out.
    I have 5 computers at home, all running XP (SP2)

    Only two out of the three are showing this bug.
    Please go here:
    http://minu.me/2wef
    There are four items, two on top and two identical in the New Products listing.

    Two of my computers are showing the path to the New Products like this:
    ?main_page=product_info&cPath=8_47&products_id=28, which will take you to a no product found page.

    The other three computers show the path as it should be:
    ?main_page=product_info&cPath=8_47&products_id=28
    without the amp;

    This is baffling. I've cleared the cache on all the computers, yet I still come up with the same results.
    I've check the code but cannot find any errors that could cause this strangeness.

    Any ideas??

  2. #2
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    Default Re: Debugging Help

    The use of & is perfectly appropriate for proper XHTML markup when the system builds clickable links. The browser will properly convert those when clicking, and render the page correctly.
    .

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  3. #3
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    Default Re: Debugging Help

    Quote Originally Posted by jabbawest View Post
    This "&" bug is computer specific and I cannot seem to figure it out.
    I have 5 computers at home, all running XP (SP2)

    Only two out of the three are showing this bug.
    Please go here:
    http://minu.me/2wef
    There are four items, two on top and two identical in the New Products listing.

    Two of my computers are showing the path to the New Products like this:
    ?main_page=product_info&cPath=8_47&products_id=28, which will take you to a no product found page.

    The other three computers show the path as it should be:
    ?main_page=product_info&cPath=8_47&products_id=28
    without the amp;

    This is baffling. I've cleared the cache on all the computers, yet I still come up with the same results.
    I've check the code but cannot find any errors that could cause this strangeness.

    Any ideas??
    I checked the link you provided using (FF, IE7/8, Safari, Opera and Chrome.

    I clicked each of the 4 products and was taken to the appropriate product info page at the proper link (?main_page=product_info&cPath=8_47&products_id=28)

  4. #4
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    Default Re: Debugging Help

    Quote Originally Posted by DrByte View Post
    The use of & is perfectly appropriate for proper XHTML markup when the system builds clickable links. The browser will properly convert those when clicking, and render the page correctly.
    Unfortunately, three computers, using the same versions of Firefox and IE are all having this issue. When they click the link with amp;, they go no where.

    On these three, when I hover over New Products, they will actually show & in the URL I'm about to click, but the products direct above do not show this.

    Again, my other two computers, without this "bug", do not show amp; when hovering over the image, and when clicked, they go directly to the product.

    It's really hard to explain.

    Two Computers show
    main_page=product_info&cPath=8_47
    in all four URL's on that page and will proceed to them if clicked.

    Three computers show:
    main_page=product_info&cPath=8_47
    for the New Products URL's
    And if they click on that URL, they go to No Products Found.

  5. #5
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    Default Re: Debugging Help

    Something amuck with those computers then.
    .

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  6. #6
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    Default Re: Debugging Help

    Quote Originally Posted by DrByte View Post
    Something amuck with those computers then.
    Here is a screen shot from the HP desktop using IE8.
    Sorry, I had the count reversed in my last post, It's two computers with this "bug".
    One is a Dell Laptop, the other is an HP Desktop.
    I hope this is only a bug for those two but I have my doubts since they share nothing in common, other than a wireless connection, which the three unaffected use as well.

    The three unaffected are two more Dell laptops, and a Dell Desktop.
    I'm hoping someone outside of my "domain" can replicate this on their box.
    Attached Images Attached Images  

  7. #7
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    Default Re: Debugging Help

    Ok, I still need some help with this one as I have found a new wrinkle.
    I feel like a side-show barker,
    Please direct your attention here http://minu.me/2wqp

    Hover over an image for a New Addition, they have the correct path without amp;
    Now Hover over the linked descriptions for the same, they all have amp; in the url and will find no products when clicked.

    This phenomenon only happens when a New Product appears below a category, as is happening on that page.
    None of the products on the New Additions only page have the amp; in the url. http://minu.me/2wqq

    I'd appreciate any help as this has finally been pinned down to a specific set of circumstances.

    Thank you,
    Stephen

    I created a Special, just to see if it would do the same thing and, it does not.
    Last edited by jabbawest; 8 Sep 2010 at 03:40 AM.

  8. #8
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    Default Re: Debugging Help

    Okay, so now you've got it double-encoding things in that centerbox. One or more addons or customizations is breaking it.
    Troubleshooting: http://www.zen-cart.com/wiki/index.p...Obscure_Issues
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
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    Default Re: Debugging Help

    Quote Originally Posted by DrByte View Post
    Okay, so now you've got it double-encoding things in that centerbox. One or more addons or customizations is breaking it.
    Troubleshooting: http://www.zen-cart.com/wiki/index.p...Obscure_Issues
    After the recent revelation I had a suspicion that the Single Listing Template Addon might have caused this so, I changed the New Listing from 2 to 3 and amp; went bye-bye. Just for grins, I changed it back to option 2 and the amp; is still gone.
    Maybe I just didn't notice the error until now, but I swear it has been a very slow progressing one. Definitely something for users of the SLT and or the Grid Layout mod to keep an eye on.
    Admin>Config>Index Listing:
    New Listing Template

    Set to 1 to use the original listing templates,
    2 to use the new index_listing template,
    3 to use the Product Listing template.

    1
    2
    3


    Thanks again Dr. Bytes!

    Stephen

 

 

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