Hi,
I've just switched over to zen cart and am using the paypal IPN payment module. In my previous shopping cart I was using Paypal website standard with no problems at all.
I've set up paypal IPN and some customers are able to pay without no problems, but some European customers can't seem to pay. They go to a page on Paypal that says something about the merchants address doesn't match and they need to contact us.
Now, I've looked at their addresses that they are entering and they appear to be correct. However, one has a city of luxembourg, a state as luxembourg, and the country set as luxembourg. This is not actually wrong if you check the districts etc of luxembourg.
What is the reason for Paypal rejecting these customers and how can I stop it?
Thank you!
Bookmarks