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  1. #1
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    Default Admin login blank - server error 500 upgrading ...f to g

    Upgrading 1.3.9f to 1.3.9g. Site appears to work fine (haven't checked more than the welcome page) but when I go to the admin login, I only see a blank white page. Server log indicates an error 500.

    I've verified both configure.php files. Works OK on my winxp development system (able to log into admin), but not on my ISP's server (blank page). I updated / added / deleted / merged all files in the changelog.

    I've cleared browser cache and cookies - and verified on chrome and firefox. I have no SEO addons, although I do have google analytics, but I don't think this affects the admin pages. I even tried the suggestion of reversing the changes to html_output.php but this didn't do anything. Eventually I reverted to my version prior to the 1.3.9g upgrades using SVN.

    Any guidance in figuring this out would be appreciated. I'd like to keep with the latest version.

    Thanks
    Carl

  2. #2
    Join Date
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    Default Re: Admin login blank - server error 500 upgrading ...f to g

    What does the server's apache error log say as the cause of the "500" error?
    Is it possible you had any incomplete FTP uploads?
    .

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  3. #3
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    Default Re: Admin login blank - server error 500 upgrading ...f to g

    Found it - from another of your posts, guiding to the Debug Error logs that are now built in to 1.3.9x.

    Code:
    [03-Oct-2010 20:48:50] PHP Warning:  require(includes/init_includes/init_sanitize.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in ...
    I forgot to tell SVN that there were additional files to add to the repository. I'm all set now.

    Thanks,
    Carl

  4. #4
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    Default Re: Admin login blank - server error 500 upgrading ...f to g

    So, in layman's terms for those who don't know (or need to know) what "SVN" is, the problem was missing files from the server/upload.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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