Missing catagory after creation

**JeffTew** · 9 Oct 2010, 05:35 AM

I am having an issue that is very disturbing.
I am attempting to add a new category to my site, and I am able to do so in the Admin section, then add product, however, even though it is displayed on the main page, when you click on the link, it takes you to a blank page, no errors, no warning, nothing at all just a blank white page.
This is the one link that I am talking about --> http://oaktreeseed.com/index.php?mai...index&cPath=84
When on the home page, if clicking the link, nothing but white follows.
Initially I just deleted the new category, and then tried it again, but with the same results.

Thanks,

Jeff

Site: www.oaktreeseed.com
Zen Cart: v1.3.9b (Clean install, no upgrade, only template added.)
Host: GoDaddy.com
Addons: No addons other than what came out of the box (GoDaddy) and the EZPopulate that I am asking about
Customization: Nothing more than the template, some box sizing, and standard changes for esthetics.
Started: Immediately following the installation of EZ Populate v1.2.5.4

**Ajeh** · 9 Oct 2010, 05:40 AM

Check the /cache and see if you are getting any debug log files ...

You also have some extra characters in the top left of your screen ...

**JeffTew** · 9 Oct 2010, 05:46 AM

Last debug was on 2010-09-09.I don't see the characters you are mentioning. (Checked the home page as well as the blank one.)
Thanks,
Jeff

**Ajeh** · 9 Oct 2010, 05:50 AM

Go to your Home page and search for:

ï»¿

**JeffTew** · 9 Oct 2010, 05:58 AM

Just checked on 2 different machines, both have IE 8 and Chrome, and did not find ï»¿.
I also checked the Source on both machines, and was not able to find that.
(Even just tired searching for singles characters from that string, and no luck.)
I don't have FireFox or Opera installed, don't care for them. Might that showme what you are seeing?
Thanks,
Jeff

**Ajeh** · 9 Oct 2010, 01:40 PM

I see it in FireFox and SeaMonkey but not in IE 6.x or Opera ...

**kobra** · 9 Oct 2010, 02:19 PM

I also checked the Source on both machines, and was not able to find that.

With Firefox viewing source it is there
As I recall, it might be a leading blank line ???

Code:

ï»¿<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" lang="en">
<head>

**JeffTew** · 9 Oct 2010, 04:00 PM

Installed FF and I see the extras that you see on the source view.
However, when I go to the FTP program and view the index.php, or look at it in my design program, I am unable to locate the same.

HTML Code:

ï»¿<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" lang="en">
<head>

Now, to find a way to locate it, kill it, and see if that is the issue.
Thanks,
Jeff

**Ajeh** · 9 Oct 2010, 04:16 PM

Depending on how these are in your file(s) ... you can try the Tools ... Developers Tool Kit ... and in the bottom input box do a search on:
ï»¿

and select Catalog ... then click Search ...

**JeffTew** · 9 Oct 2010, 04:21 PM

I did a Google search for the items and I am finding that it has something to do with the encoding:

Well, ï»¿ is a Byte Order Mark (BOM) of the UTF-8 unicode standard, which on your system appears to be misinterpreted as ISO-8859-1 text instead of UTF-8.

Found this at: http://forums.phplist.com/viewtopic.php?f=6&t=29602

I am going to look into it when I get back and see if there is a config file that is set incorrectly or something else.

Do you think I ma on the right path?

Thanks,

Jeff

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