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  1. #1
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    help question Order status update

    Hi,

    I tried to delete one of my order status but it did not worked and the following message appeared : " Error: This order status is currently used in the order status history."
    How to delete the "history" of this order status so I can delete the order status itself ?
    Thanks

    A....

  2. #2
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    Default Re: Order status update

    Do you really need to delete the existing Order Status that is used in your Orders ... or do you just need to add a new one or change the existing information?

    Does it hurt anything to leave the existing Order Status alone, as it is being used in your existing Orders?
    Linda McGrath
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  3. #3
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    Default Re: Order status update

    I just want to avoid having a 3 kilometer list of order status...the point is that I will change quit often some of my order status name, ...
    explanation : we are selling compilations on CD & DVD, and products connected to specific events which means for a few month after the event, I would like to have one order status connected to this specific event so I can sort my orders in such a way that in one click I know how many compilation were sold...but then when the sales decrease for this specific product, another event happen and so I need to create another order status, etc, etc... after a while my list of order status is really too long ! so I would like to delete the one that are of no use anymore when there is no more sale for the product .... hope that all this is clear, sorry for my broken English.
    If you want to have a better understanding of what I'm speaking about, have a look at the home page of our website : www.zamstore.com

  4. #4
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    Default Re: Order status update

    Why not use a Sales Report to track your sales details, instead of forcing the Order Status functionality to do something it's not intended to do?
    .

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  5. #5
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    Default Re: Order status update

    Thanks Dr Byte! I did not thought about it, right after reading your answer I went on the admin of my store in admin>reports>products purchased, and I saw that it is possible from there to have a follow up of a product by taping it"s name or model in the search field ... however, it do not give a general total of the sales but a detailed list of who (and when) did buy this product.

  6. #6
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    Default Re: Order status update

    There's an addon that shows more details.
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: Order status update

    do you know the name of this addon by any chance ?

  8. #8
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    Default Re: Order status update

    I mentioned it earlier: "Sales Report"
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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