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  1. #1
    Join Date
    Oct 2010
    Posts
    1
    Plugin Contributions
    0

    Default [HELP] Wrong sales tax calculation

    Zen Cart version: v1.3.9d
    No upgrades, new store
    Problem:

    I implemented 7% NJ sales tax. However, My NJ customers are getting taxed more like 14-15%. Not sure what's going on. I am now in need of offering partial refunds to all NJ customer due to this problem and I have deleted the NJ tax for now.

    I am attaching some of the transactions here. Please help!!!

    Example 1

    ------------------------------------------------------
    Sub-Total: $102.96
    Shipping: $0.00
    taxable goods: $7.21
    Total: $117.37

    Example 2

    ------------------------------------------------------
    Sub-Total: $43.98
    Flat Rate (Standard Shipping): $5.99
    Discount Coupon: NEW15 : -$6.60
    taxable goods: $2.62
    Total: $49.07

    Example 3

    ------------------------------------------------------
    Sub-Total: $115.96
    Shipping: $0.00
    Discount Coupon: MISSY : -$17.39
    taxable goods: $6.90
    Total: $113.59

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: [HELP] Wrong sales tax calculation

    I cannot repeat this error in v1.3.9d nor v1.3.9g ...

    Go to phpMyAdmin and browse your table:
    tax_class

    how many records are in there and what do they read?

    browse your table:
    tax_rates

    how many records are in there and what do they read?

    browse your table:
    geo_zones

    how many records are in there and what do they read?

    browse your table:
    zones_to_geo_zones

    how many records are in there and what do they read?

    Have you added any add ons that change your checkout in any way?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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