Results 1 to 6 of 6
  1. #1
    Join Date
    Sep 2005
    Posts
    16
    Plugin Contributions
    0

    Default Error trying to send email

    Using 1.3.8a
    No upgrades since 1.3.8a came out. No add-ons. No customizations except the template.

    --------------------

    When I go to tools -> send email I get the following:

    Send Email To Customers Text Editor Plain TextHTMLarea

    Warning: constant() [function.constant]: Couldn't find constant TABLE_SUBSCRIBERS in /home6/ourldssp/public_html/MFTCSeminars/includes/functions/audience.php on line 113

    1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'as s left join zen_customers as c on c.customers_id = s.customers_id' at line 1
    in:
    [select c.customers_firstname, c.customers_lastname, s.email_address as customers_email_address from as s left join zen_customers as c on c.customers_id = s.customers_id ]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

    ----------------------

    I did redownload the file it is referring to and put a fresh copy on my site, but it made no difference. I was considering upgrading to 1.3.9. Will that fix this issue?

    Thanx in advance.

  2. #2
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Error trying to send email

    You've half-installed a "newsletter subscribe" module, but you're missing updates to at least one file, namely the one that defines TABLE_SUBSCRIBERS.

    If you're going to use the addon, you need it *fully* installed.
    If you're *not* going to use it, you need to *fully* remove it.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Sep 2005
    Posts
    16
    Plugin Contributions
    0

    Default Re: Error trying to send email

    I thought I had completely removed it. Any idea what I may have missed?

  4. #4
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Error trying to send email

    It seems as though it's made an SQL update to the query_builder table, which you'll need to reverse.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Sep 2005
    Posts
    16
    Plugin Contributions
    0

    Default Re: Error trying to send email

    I do appreciate your assistance. I have no idea how to do that. Any iea what record from what tables I need to remove? Or is there an uninstall document I missed?

  6. #6
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Error trying to send email

    I guess you'll have to just find the record that mentions TABLE_SUBSCRIBERS and delete it.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

Similar Threads

  1. Replies: 4
    Last Post: 12 Nov 2014, 08:42 PM
  2. E-mail Error when trying to send email
    By weezee in forum General Questions
    Replies: 1
    Last Post: 21 Mar 2013, 10:28 PM
  3. v139f Re: Problems trying to send site email through gmail server....
    By osdparts in forum Basic Configuration
    Replies: 11
    Last Post: 15 Mar 2013, 06:48 AM
  4. 1064 error when trying to send customer email/newsletter
    By lj20272 in forum General Questions
    Replies: 14
    Last Post: 27 Aug 2012, 08:43 AM
  5. trying to send email using tools > send email - get error
    By keylesslocks in forum General Questions
    Replies: 4
    Last Post: 24 Jan 2010, 05:05 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR