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  1. #1
    Join Date
    Oct 2010
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    25
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    Default My Store State and nearby state generates NO shipping methods!

    Hello,

    My clients ZEN-CART store is located in (shipping from) ND.

    http://westdakotakobe.com/shop/

    If you add something to your cart - it goes to the shopping cart page. Now I try to estimate shipping from Montana, Wyoming, South Dakota - there are NO Available Shipping Methods. Even though I have UPS module turned on (green in admin). Seems any nearby state does not have a shipping choice/method.

    WAIT...It does work.............If I try to estimate shipping from say Oklahoma, I get the only shipping method I have turned on (in admin) which is UPS. Further away from ND works - close to ND doesn't.

    What is up with this? Ghosts maybe?

    Luci

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: My Store State and nearby state generates NO shipping methods!

    What are the settings on UPS shipping module?

    What are the settings on the Configuration ... Shipping/Packaging ...

    What is your 5 digit US zip code that you are using?

    NOTE: I try on your site for Montana:
    Shipping quotes are based on the address information you selected:
    Montana 59002 United States
    Available Shipping Methods Rates
    United Parcel Service (108.00lbs) (Next Day Air Saver) $465.33
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
    Join Date
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    Default Re: My Store State and nearby state generates NO shipping methods!

    Wow - so the Montana zip you used (59002) worked!!! Awesome!!!

    Yet strange............maybe a bug?

    Try this zipcode for Miles City - it doesn't work - 59301.

  4. #4
    Join Date
    Oct 2010
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    Default Re: My Store State and nearby state generates NO shipping methods!

    Here are my UPS module settings:
    United Parcel Service

    Enable UPS Shipping
    True
    UPS Pickup Method
    CC
    UPS Packaging?
    CP
    Residential Delivery?
    RES
    Handling Fee
    0
    Handling Per Order or Per Box
    Box
    Tax Class
    --none--
    Tax Basis
    Store
    Shipping Zone
    --none--
    Sort order of display.
    0
    Shipping Methods:
    1DP

    MY SETTINGS FOR THE STORE ZIPCODE IS 58060

    MY SHIPPING/PACKAGING SETTINGS:
    Country of Origin United States
    Postal Code 58060
    Enter the Maximum Package Weight you will ship 150
    Package Tare Small to Medium - added percentage:weight 0:3
    Larger packages - added packaging percentage:weight 10:0
    Display Number of Boxes and Weight Status 2
    Order Free Shipping 0 Weight Status 0
    Shipping Estimator Display Settings for Shopping Cart 2
    Display Order Comments on Admin Invoice 1
    Display Order Comments on Admin Packing Slip 1

    The zipcode I used to test it - and didn't work is 59301.

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: My Store State and nearby state generates NO shipping methods!

    Your's doesn't work on 105 pounds plus 3 pounds Tare Rate ... mine does:
    United Parcel Service (1 x 108.00lbs) (Next Day Air Early AM) $506.99
    United Parcel Service (1 x 108.00lbs) (Next Day Air) $473.36
    United Parcel Service (1 x 108.00lbs) (2nd Day Air) $185.99
    United Parcel Service (1 x 108.00lbs) (3 Day Select) $147.37
    United Parcel Service (1 x 108.00lbs) (Ground) $84.77
    However, you will notice that Next Day Air Saver does not show ...

    You might enable all methods then see which show for you and where to get the ones that will always show ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

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  6. #6
    Join Date
    Oct 2010
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    Default Re: My Store State and nearby state generates NO shipping methods!

    Talk about a light coming on!!!

    Of course there are small towns that don't get the single method I had selected in the UPS module settings.

    Sooooo it's fixed now...Like you said - turn on more 1-day options/methods for the smaller rural towns. I even turned on the 2-Day options as some small towns don't have 1-day service. Yep, it's true.

    thanks Ajeh!

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    6

    Default Re: My Store State and nearby state generates NO shipping methods!

    You are most welcome ... thanks for confirming that the issue is that UPS cannot deliver to ALL addresses will ALL methods and sometimes you need to enable additional methods to cover everywhere ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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