Thread: 13116 problem

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  1. #1
    Join Date
    Aug 2009
    Posts
    63
    Plugin Contributions
    0

    Default 13116 problem

    Hello sir,
    today I received a E-mail about the 13116 problem,
    13116 Transaction refused because of an invalid argument. See additional
    error messages for details. - The transaction is in progress for this token.

    I have found the log of this transction, see details as below:
    Nov-06-2010 09:51:31
    termEC-1
    Killed the session vars as requested
    =================================

    Nov-06-2010 09:51:31
    termEC-2
    BEFORE: $this->showPaymentPage = 0
    Token Data:
    =================================

    Nov-06-2010 09:51:31
    termEC-3
    AFTER: $this->showPaymentPage = 0
    =================================

    Nov-06-2010 09:51:31
    termEC-8
    $this->showPaymentPage NOT true, and NO custom page selected ... using SHIPPING as default
    =================================

    Nov-06-2010 09:51:31
    termEC-10
    Redirecting to checkout_shipping - Stack: checkout_shipping
    Message: 13116 Transaction refused because of an invalid argument. See additional error messages for details. - The transaction is in progress for this token.
    Session Data: Array
    (
    [securityToken] => 47c17870cdcac34f97ccee08a7a150a9
    [customers_host_address] => OFFICE_IP_TO_HOST_ADDRESS
    [cartID] =>
    [cart] => shoppingCart Object
    (
    [contents] => Array
    (
    [663:d2c3195176652b2280e5715e9919c46a] => Array
    (
    [qty] => 1
    [attributes] => Array
    (
    [2_chk37] => 37
    )

    )

    )

    [total] => 455
    [weight] => 5
    [cartID] =>
    [content_type] => physical
    [free_shipping_item] => 0
    [free_shipping_weight] => 0
    [free_shipping_price] => 0
    [observers] => Array
    (
    )

    )

    [navigation] => navigationHistory Object
    (
    [path] => Array
    (
    [0] => Array
    (
    [page] => index
    [mode] => NONSSL
    [get] => Array
    (
    [type] => ec
    [token] => EC-44C878228V526133J
    [PayerID] => QSJRMLBARRYYY
    )

    [post] => Array
    (
    )

    )

    [1] => Array
    (
    [page] => checkout_confirmation
    [mode] => NONSSL
    [get] =>
    [post] => Array
    (
    )

    )

    [2] => Array
    (
    [page] => checkout_process
    [mode] => NONSSL
    [get] =>
    [post] => Array
    (
    )

    )

    )

    [snapshot] => Array
    (
    [page] => product_info
    [mode] => NONSSL
    [get] => Array
    (
    [products_id] => 663
    [cPath] => 812
    )

    [post] => Array
    (
    )

    )

    [observers] => Array
    (
    )

    )

    [language] => english
    [languages_id] => 1
    [languages_code] => en
    [check_valid] => true
    [currency] => USD
    [today_is] => 2010-11-06
    [updateExpirations] => 1
    [recent_products] => Array
    (
    )

    [session_counter] => 1
    [customers_ip_address] => 174.149.200.***
    [payment] => paypalwpp
    [new_products_id_in_cart] => 663:d2c3195176652b2280e5715e9919c46a
    [valid_to_checkout] => 1
    [cart_errors] =>
    [cart_country_id] => 223
    [country_info] => Array
    (
    [countries_name] => United States
    [countries_iso_code_2] => US
    [countries_iso_code_3] => USA
    )

    [cot_gv] => 0
    [customer_guest_id] => 266
    [customer_id] => 266
    [customer_default_address_id] => 316
    [customer_first_name] => Wayne
    [customer_country_id] => 223
    [customer_zone_id] => 28
    [sendto] => 316
    [billto] => 316
    [shipping] => Array
    (
    [id] => dhlzones_dhlzones
    [title] => DHL Express (Shipping to US (1 x 5.00g))
    [cost] => 70
    [module] => dhlzones
    )

    [comments] =>
    [insurance] => 0
    [messageToStack] => Array
    (
    [0] => Array
    (
    [class] => checkout_shipping
    [text] => 13116 Transaction refused because of an invalid argument. See additional error messages for details. - The transaction is in progress for this token.
    [type] => error
    )

    )

    )

    =================================
    Could anyone tell the probelm is, and the solution? Thank you very much

  2. #2
    Join Date
    Nov 2007
    Posts
    59
    Plugin Contributions
    0

    Default Re: 13116 problem

    Hello,
    I received this message also. Is this a Paypal issue? What does this mean? Thanks!

  3. #3
    Join Date
    Jan 2004
    Posts
    66,373
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: 13116 problem

    Sounds like someone aborted the transaction and restarted it again (hence the "is in progress" note).
    The would be returned to the checkout_payment screen, and allowed to checkout again.
    .

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  4. #4
    Join Date
    Aug 2009
    Posts
    63
    Plugin Contributions
    0

    Default Re: 13116 problem

    So it doesn't matter so such a problem, right?

 

 

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