We just started using our website and we have a sales taxes problem.
We feel that there's something wrong with the Zone configuration but can't figure out what.
The company is based in Illinois. We have set-up Illinois as a Zone. But it shows a red dot "Not configured" and can't find a way to configure it (from the Sales Tax window? from the Zone window?).
In the meantime, all our customers are getting charged 8.25%, the sale tax rate for Illinois, even though they come from all the other states.
Any help is welcome.
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