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  1. #1
    Join Date
    Oct 2010
    Posts
    7
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    Default HTTP 500 Internal Server Error after completed transaction (GoDaddy hosting)

    Hello,

    I have a problem with Paypal Express Checkout on my site. After customer check out from Paypal site, all transactions are completed with Order confirmed and Paypal confirmed email. But, my page was stuck on the white page with "HTTP 500 Internal Server Error".


    My environment:

    1. Godaddy hosting with Windows OS.
    2. www.nuchykshop.com
    3. Template from "Template Monster"


    My paypal setting:
    Auto Return for Website Payments: On
    Return URL: https://www.nuchykshop.com/index.php...eckout_process
    Payment Data Transfer (optional): Off

    If anyone who want to test my issue please go to http://www.nuchykshop.com and purchase http://nuchykshop.com//index.php?mai...&products_id=3 then complete your check out. I will refund for all testers.


    Any suggestion please?

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
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    9

    Default Re: HTTP 500 Internal Server Error after completed transaction

    But, my page was stuck on the white page with "HTTP 500 Internal Server Error".
    If using 1.3.9h, you can check the debug log

    https://www.zen-cart.com/tutorials/index.php?article=63
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Oct 2010
    Posts
    7
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    Default Re: HTTP 500 Internal Server Error after completed transaction

    Quote Originally Posted by kobra View Post
    If using 1.3.9h, you can check the debug log

    https://www.zen-cart.com/tutorials/index.php?article=63
    If you mean debug from \cache then they said:

    [27-Nov-2010 06:05:27] PHP Fatal error: Maximum execution time of 30 seconds exceeded in D:\Hosting\6842772\html\includes\templates\theme377\common\tpl_header.php on line 24

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
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    9

    Default Re: HTTP 500 Internal Server Error after completed transaction

    Switch to the classic template and validate if you get the same time out

    If not, there is something wrong with the templates tpl_header.php file
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  5. #5
    Join Date
    Oct 2010
    Posts
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    Default Re: HTTP 500 Internal Server Error after completed transaction

    Quote Originally Posted by kobra View Post
    Switch to the classic template and validate if you get the same time out

    If not, there is something wrong with the templates tpl_header.php file
    I tried to change to Classic Contemporary Green template and still have the same problem.

  6. #6
    Join Date
    Oct 2010
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    Default Re: HTTP 500 Internal Server Error after completed transaction

    I think it might have some problem when page are returning from Paypal.

 

 

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