Super Orders v3.0 Support Thread (for ZC v1.3.9)

[gordon76]

hi can any one help or point me in the right direction
when i use super order
Batch Form Printing
PDF Packing Slip
Print Packing slips for selected orders
i get £ on my invoices instead of £ sign
also is there any way to drop the tax column ?

using zencart 1.3.9
super order 3.0
only other addons i have are easy populate, and froogle
thanks

[Linux]

Does Super Orders conflict with any other mods?

Thanks!

[highlander]

I hope I'm posting this in the right thread. When I bring up an invoice, in the address bar it says its super_invoice.php.
Under the tax column for every product it says None! regardless of where the customer is from. When I check the taxes being calculated just above the Total on the invoice, they are being calculated and displayed correctly there, and the balance due is correct. What do I check, where do I look, how do I fix this?

[DivaVocals]

I hope I'm posting this in the right thread. When I bring up an invoice, in the address bar it says its super_invoice.php.
Under the tax column for every product it says None! regardless of where the customer is from. When I check the taxes being calculated just above the Total on the invoice, they are being calculated and displayed correctly there, and the balance due is correct. What do I check, where do I look, how do I fix this?

You have entered a Tax ID number in the Super Orders configuration settings.. and since SO3 by default has no value here and now displays the text "Tax Exempt" when a Tax ID number is entered in this configuration setting, I am assuming you must be running SO2.. (SO2 questions should be posted in the SO2 support thread)

[highlander]

I 'm fairly certain superorders 3.03 is installed. Where would I find the setting you are referring to? Is it a manual edit to a file, or off one of the menu's?

[DivaVocals]

I 'm fairly certain superorders 3.03 is installed. Where would I find the setting you are referring to? Is it a manual edit to a file, or off one of the menu's?

Tax ID number is in the Super Orders admin configuration settings..

and if the tax column display's "None!" that is SO2 behavior.. In SO3 there is no default value in the tax ID value. (unlike SO2)

AND if your admin configuration shows this setting labeled any other way than "Tax Exemption ID Number", you are NOT running SO3 or you did not run the SO3 upgrade script (if you were upgrading)..

[highlander]

thanks. I'll check it out.

[highlander]

I ran through the upgrade procedure in the instruction....ran the sql script at the end and get the following error:
1062 Duplicate entry 'TAX_ID_NUMBER' for key 2
in:
[UPDATE zen_configuration SET configuration_title = 'Tax Exemption ID Number', configuration_key = 'TAX_ID_NUMBER', configuration_value = '', configuration_description = 'If your business or organization is tax exempt, then you may have been issued a tax exmption ID number. Enter the number here and the tax columns will not appear on the invoice and the tax exemption ID number will also be displayed at the top of the invoice.' WHERE configuration_key = @t4;]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

How can I correct this?

[highlander]

I looked up a few invoices out of curiosity. The tax rates are now displaying in the tax column, but I also see an additional price and an additional total column. Is this supposed to happen? Both price rows show the same amount as do both total rows for each item. Is this an error?

[DivaVocals]

I ran through the upgrade procedure in the instruction....ran the sql script at the end and get the following error:
1062 Duplicate entry 'TAX_ID_NUMBER' for key 2
in:
[UPDATE zen_configuration SET configuration_title = 'Tax Exemption ID Number', configuration_key = 'TAX_ID_NUMBER', configuration_value = '', configuration_description = 'If your business or organization is tax exempt, then you may have been issued a tax exmption ID number. Enter the number here and the tax columns will not appear on the invoice and the tax exemption ID number will also be displayed at the top of the invoice.' WHERE configuration_key = @t4;]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

How can I correct this?

Run the uninstall and reinstall..