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  1. #21
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    Default Re: Super Orders v3.0 Support Thread

    I'll PM you with a PDF.

    Quote Originally Posted by DivaVocals View Post
    They are indeed one of the coolest new features..


    Our goal with EVERYTHING we did with Super Orders v3.0 was to remain true to the modules original purpose and expand upon that. We also wanted to provide features that would be useful for a majority of shopowners.. That said as with anything, there are some features that some shopowners will fiind more useful than others, and other features shopowners would like to see tweaked in a particular way. This is one of those features for you..

    After a fair bit of discussion on the merits of including/excluding the pricing information on the PDF packingslip/invoices amongst the developers of v3.0, it was a deliberate design desicion to include the pricing data on the PDF packingslip/invoice. This way whether you needed a invoice or packing list you could use one form.. BTW, this is not an unusual design either.. There are companies who's packingslips include pricing information (Amazon.com being one of them)

    IF we decide to update this, in the spirit of keeping this module useful for a WIDE variety of shopowners, it would probably be done as an admin controlled option.
    If you can show me an example of what this looks like I can work on correcting it.. Can you upload a sample PDF packingslip here?? (using the post attachments option)

  2. #22
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    Default Re: Super Orders v3.0 Support Thread

    Diva and the gang,

    Great job on the trifecta mod upgrades around SO v3. I upgraded my TY Tracker, installed Edit Orders v3, and installed Super Orders v3 and everything worked like a champ. Some of the readme files said to update YOUR_TEMPLATE but the folders needing to be renamed were titled custom_template. Just a little thing, I knew what you meant.

    Just have one small question in the Order Details. What does Amount Applied value refer to? Is this the refund amount or an amount from a customer credit? Perhaps this is an Edit Orders item but I did not find a match in that support thread.

    How is the starbucks ice coffee treating you this holiday season?

    Cheers!

  3. #23
    Join Date
    Jan 2007
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by BSHRC View Post
    Diva and the gang,

    Great job on the trifecta mod upgrades around SO v3. I upgraded my TY Tracker, installed Edit Orders v3, and installed Super Orders v3 and everything worked like a champ. Some of the readme files said to update YOUR_TEMPLATE but the folders needing to be renamed were titled custom_template. Just a little thing, I knew what you meant.
    Thanks!!! We're pretty happy!!

    I will try and find some time to update the filesset and re-upload with the corrections.. (Thanks for pointing out the mis-step there!)

    Quote Originally Posted by BSHRC View Post
    Just have one small question in the Order Details. What does Amount Applied value refer to? Is this the refund amount or an amount from a customer credit? Perhaps this is an Edit Orders item but I did not find a match in that support thread.
    If you use the Super Orders payment system, and add a payment record for your order, the Amount Applied will reflect the amount of the payment applied against the order total.

    Quote Originally Posted by BSHRC View Post
    How is the starbucks ice coffee treating you this holiday season?

    Cheers!
    VERY WELL thank you!!
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #24
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by stevelucky View Post
    I'll PM you with a PDF.
    Got it.. I see the issue you are describing.. I'll try and find some time to correct this next week..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #25
    Join Date
    Apr 2004
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    Default Re: Super Orders v3.0 Support Thread

    I think I may have stumbled across a buglet with SuperOrders 3.0 / EditOrders 3.0. When I edit an order to add a comment, I get a SQL error if I use an apostrophe. For example, the comment: "This isn't working" fails with the error below.

    1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 't working')' at line 7
    in:
    [INSERT INTO orders_status_history (orders_id, orders_status_id, date_added, customer_notified, comments) VALUES ('464', '2', now(), '1', 'This isn't working')]
    Thanks,
    Tony Benedetti

  6. #26
    Join Date
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by TonyBenedetti View Post
    I think I may have stumbled across a buglet with SuperOrders 3.0 / EditOrders 3.0. When I edit an order to add a comment, I get a SQL error if I use an apostrophe. For example, the comment: "This isn't working" fails with the error below.
    Leave it to you.. My LOVEABLE exterminator to find the ONE THING I missed in all of my EXHAUSTIVE testing of the comments features.. One of those darn functions is actin' up.. No biggie.. for now I think the workaround is obvious (it IS obvious right??)

    Will try and find time in the next day/week to fix this..

    Speaking of workarounds.. Been spending some time looking at super_payments.php trying to figure out EXACTLY how the language support for payment types is SUPPOSED to work. (versus how it ACTUALLY works ) I will be posting one MONSTER of a workaround process.. It's not awful, just a little less straightforward than it should be.. We only made a small change to this file in SO v3.0 to fix a silly SQL error (that YOU would have found no doubt..)
    Last edited by DivaVocals; 22 Dec 2010 at 06:25 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #27
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    Default Re: Super Orders v3.0 Support Thread

    This is going to sound stupid (oh well) since updating my enails from the store have the following heading: STORE_NAME

    I have looked but I have missed it somewhere.

    Also I don't see PDF option as one poster has mentioned.
    Something else I missed?

  8. #28
    Join Date
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by Rizla View Post
    This is going to sound stupid (oh well) since updating my enails from the store have the following heading: STORE_NAME
    Dunno how this happened since the install Super Orders install SQL file doesn't touch this value in the configuration table. Check your setting for Configuration > My Store > Store Name. Sounds like it is missing..

    Quote Originally Posted by Rizla View Post
    Also I don't see PDF option as one poster has mentioned.
    Something else I missed?
    All covered in the Super Orders readme file.. (which includes a nice screenprint of the new feature..

    Please note there are a few errors in the file which will be corrected in the next upgrade. Most notably this line:
    Other options for the PDF packing slips are configured in the Super Orders admin. Admin > Configuration > Super Orders > Standard Packing Slips - Show Images
    Should read:
    Other options for the PDF packing slips are configured in the Super Orders admin. Admin > Configuration > Super Orders
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #29
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    Default Re: Super Orders v3.0 Support Thread

    Hi
    Thanks for the reply...
    I have checked everything in the settings before posting. Cant see any obviouse error in the Admin side but the DB is sending out that info.

    If I go to Contact Us on my site, the email is sent but now get:
    Message from STORE_NAME in the Subject field.

    When opening the email it states from me (who ever I choose) and TO: STORE_NAME
    It's only (apparently) ocurred since the DB change on SO.

    Gotta be somthing I have overlooked!

  10. #30
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    Default Re: Super Orders v3.0 Support Thread

    Your right... Store name has vanished.
    Checked agains my local server and indeed that table has now gone....

    Hmmm... do I have to replace the DB with my last backup or is there a better option?

 

 
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