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  1. #501
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    Jan 2007
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    Default Re: Super Orders v3.0 Support Thread

    Blank screen = Errors


    Zen Cart captures errors in error log files which are stored in the "cache" folder. Need to know what the error logs say before anyone can offer any kind of help or answer your questions..
    Quote Originally Posted by Cheepnis View Post
    I installed both order edit and super orders and then uninstalled Super Orders and now all I get in the admin is a blank screen (store side works fine).

    I deleted all new SO new files and restored backups of edited core files. I ran the uninstall sql which broke at the point of "comment out the fax info...". I reran the sql at the point past that error, leaving the fax define in place.

    This is very troubling because without any error messages, I can't troubleshoot. I have no idea why restoring my files to a pre-superorder/edit order configuration shouldn't fix the problem. Any ideas or thoughts? When I try to log into the admin from a fresh browser window and a cleared cache, it's still the same whit screen. Not even asking for my zencart admin id and password.

    I'm stumped.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #502
    Join Date
    Jan 2011
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    Default Re: Super Orders v3.0 Support Thread

    Nevermind - it turns out that I left a couple files in place that generated fatal redeclaration errors. I forgot to look in my error log files before posting here - I'm still rather new to this.. mea culpa.

  3. #503
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by Cheepnis View Post
    Nevermind - it turns out that I left a couple files in place that generated fatal redeclaration errors. I forgot to look in my error log files before posting here - I'm still rather new to this.. mea culpa.
    Which is kinda what I suspected would be the issue.. Thanks for coming back and letting us know what the problem was..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #504
    Join Date
    Aug 2008
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    Default Re: Super Orders v3.0 Support Thread

    I've been happily using Super Orders 3.0 on 1.3.9h for a month now - I installed it in order to use the batch form printing function.

    I just tried to view cash reports, and now realize that it is not working at all and hasn't been for a month. Each order displays "No Order Payment Data Available" and this is for both Paypal orders and Authorize.net.

    Any idea where I went wrong? Everything else seems to be working ok. I do have my PDT token installed.

  5. #505
    Join Date
    Oct 2007
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    Default Re: Super Orders v3.0 Support Thread

    Not sure if this applies to authorize net but this was posted regarding PayPal
    That said, if what you are ACTUALLY referring to is auto-generation of Super Order payment records for orders paid via PayPal (when the PayPal payment status -- not the order status -- is "Completed"), then YES this will be addressed in the next release.. In the meantime, you can simply add a manual payment, and the message will be replaced.
    While waiting for the next release I just make manual payments to have accurate tracking.

    --Rob--

  6. #506
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    Aug 2008
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    Default Re: Super Orders v3.0 Support Thread

    Thanks, Rob. I thought I did something wrong with the install.

  7. #507
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    Default Re: Super Orders v3.0 Support Thread

    This is why I always suggest searching the support threads before posting questions.. Often the answers are already here..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #508
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    Default Re: Super Orders v3.0 Support Thread

    I searched for over an hour and read every post in this topic! I saw the thing about Paypal but not the authorize.net part. Doesn't mean I understand it all, though. I appreciate those that take the time to respond.

  9. #509
    Join Date
    Aug 2010
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    Spokane, Washington, United States
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    Default Re: Super Orders v3.0 Support Thread

    DivaVocals, can we have an update on how the testing is going, with the up and coming new release of Super Orders?
    Joseph Greely - Happy to be Zenning
    http://www.zen-cart.com/index.php?ma...roducts_id=325

  10. #510
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by Joseph_Greely View Post
    DivaVocals, can we have an update on how the testing is going, with the up and coming new release of Super Orders?
    Sure..

    See: http://www.zen-cart.com/forum/showpo...&postcount=461
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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