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  1. #1
    Join Date
    Dec 2005
    Posts
    166
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    0

    Default Tax getting applied three times

    When the user buys a product the tax shows as:
    Sub-Total:

    CAD5.00
    Flat Rate (Best Way):

    CAD41.44
    Goods & Service Tax + Harmonised Sales Tax (HST) + Harmonised Sales Tax (HST) + Harmonised Sales Tax (HST) + Goods & Service Tax + Goods & Service Tax + Goods & Service Tax + Goods & Service Tax:

    CAD111.19
    Total:


    How do I correct it, to show the tax only ones.

  2. #2
    Join Date
    Oct 2010
    Location
    San Juan Puerto Rico
    Posts
    62
    Plugin Contributions
    0

    Default Sales tax name shows three times on checkout

    I have run into an interesting issue. On step 2 of 3 on checkout if I have shipping clicked in step 1 of 3 then I get the total to display:


    Zone tax name + Zone tax name + Zone tax name: $ tax amount

    If I do pickup it works fine or select any other zone for my main shipping info. Any ideas on what I configured wrong?

  3. #3
    Join Date
    Dec 2008
    Posts
    36
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    0

    Default Tax Descriptions Showing Up Twice

    Any idea why tax descriptions might show up twice?

    It seems to be calculating the tax accurately (rather than doubling it) but the tax line looks like this:



    Here is a link to the store:
    http://sweetletterpress.com/sweet

    I am soooo close to launching if I could just figure this out! Thanks.

  4. #4

    Default Re: Tax Descriptions Showing Up Twice

    check for redundancy in the descriptions entered for the tax definitions in Admin.
    History does not repeat itself but it [FONT="Century Gothic"][/FONT]does rhyme - Mark Twain

  5. #5
    Join Date
    Dec 2008
    Posts
    36
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    0

    Default Re: Tax Descriptions Showing Up Twice

    No redundancies in the descriptions. I did figure out that the dups only show up when you select "store pick up". Maybe it's confused about whether to use a shipping address or store address?

  6. #6
    Join Date
    Sep 2005
    Posts
    460
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    0

    Default Re: Tax Descriptions Showing Up Twice

    we have the same issue but appears also when selecting other shipping than storepickup.
    Before upgrade from 1.3.7. this worked properly, now the description is from the both VAT types available even if it calculates correctly only the first type for this product type I'm testing with.
    I may be blond but at least I found Zen.

  7. #7
    Join Date
    Sep 2005
    Posts
    460
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    0

    Default Re: Tax Descriptions Showing Up Twice

    Looking the database, both of these are visible in the checkout VAT row (+ in between) but not calculated both, only the 23%:

    tax_rates_id tax_zone_id tax_class_id tax_priority tax_rate tax_description last_modified date_added
    2 2 1 0 23.0000 ALV/VAT 2010-06-30 13:12:34 2007-01-22 12:29:45
    3 2 2 0 13.0000 ALV 13% / VAT 13% 2010-06-30 13:12:59 2009-11-13 14:02:39

    So, calculation ok but the text of two taxes is misleading.
    I may be blond but at least I found Zen.

  8. #8
    Join Date
    Sep 2005
    Posts
    460
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    0

    Default Re: Sales tax name shows three times on checkout

    Quote Originally Posted by shortysclimbin View Post
    I have run into an interesting issue. On step 2 of 3 on checkout if I have shipping clicked in step 1 of 3 then I get the total to display:


    Zone tax name + Zone tax name + Zone tax name: $ tax amount

    If I do pickup it works fine or select any other zone for my main shipping info. Any ideas on what I configured wrong?
    Hi,

    did you manage to figure this out? I have a similar problem. It is adding two different tax descriptions and sign "+" in between. The calculation is correct though, using only the first tax rate as a reference. But this confuses people a lot. The shop was 1.3.7. before and there was no problem with this, and it appeared like this only when upgrading to 1.3.9h.

    Elli
    I may be blond but at least I found Zen.

  9. #9
    Join Date
    Sep 2005
    Posts
    460
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    0

    Default Re: Tax getting applied three times

    Quote Originally Posted by raunharman View Post
    When the user buys a product the tax shows as:
    Sub-Total:

    CAD5.00
    Flat Rate (Best Way):

    CAD41.44
    Goods & Service Tax + Harmonised Sales Tax (HST) + Harmonised Sales Tax (HST) + Harmonised Sales Tax (HST) + Goods & Service Tax + Goods & Service Tax + Goods & Service Tax + Goods & Service Tax:

    CAD111.19
    Total:


    How do I correct it, to show the tax only ones.
    Hi, did you get a solution for this? I have a similar issue and crawling through messages of people who have asked the same issue before but nobody seemed to get an answer and this is quite important to have correct tax info in the shop. No matter if in our case the calculation is actually correct, just the description incorrect putting many tax rate names.

    Elli
    I may be blond but at least I found Zen.

  10. #10
    Join Date
    Sep 2005
    Posts
    460
    Plugin Contributions
    0

    Default Re: Tax Descriptions Showing Up Twice

    So, in the checkout page we get like this:

    ALV/VAT 23% + ALV 13% / VAT 13%
    the following calculation is anyhow correctly based on the 23% only like it should be with these products in the shopping cart.

    Actually now I put only products with the VAT 13% in the shopping cart and it still shows the both descriptions but calculates with the bigger 23% tax still. So, also the calculation goes wrong in this case.


    EDIT:
    sorry, the above product of 13% was actually not marked correctly as 13% taxated, so the issue remains the original:
    calculation is CORRECT but shows for some reason both tax rate descriptions in the checkout.
    I may be blond but at least I found Zen.

 

 
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