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  1. #1
    Join Date
    Jan 2011
    Posts
    25
    Plugin Contributions
    0

    Default 10001 Internal Error - Timeout processing request

    Newest version of Zen Cart.

    Just installed Zen Cart yesterday.
    The paypal checkout is not working, i get this error :
    An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. (10001) 10001 Internal Error - Timeout processing request

    What am I doing wrong.
    thanks for your time

  2. #2

    Default Re: Error

    I just updated my cart from c to h and ran into this exact issue. Double check your paypal API username, password and signature. A mistake in these will make this error.

    Common error with copy/pasting the info is extra spaces at the end or beginning.

  3. #3
    Join Date
    Jun 2009
    Posts
    2
    Plugin Contributions
    0

    Default Re: Error

    I newly install the zencart to version h. The paypal account is working at my other site but not the newly installed site.
    I still have the same problem with careful checking of the API info. Is there have any other possible reason? Or is there have any method to check what is the problem.

  4. #4
    Join Date
    Sep 2010
    Location
    Australia
    Posts
    78
    Plugin Contributions
    0

    Default Re: Error

    Do you have it on "Sandbox"?.
    I got that when I had it on sandbox and when I put it to live it worked okay.

    jen

  5. #5
    Join Date
    Dec 2010
    Posts
    32
    Plugin Contributions
    0

    Default Re: 10001 Internal Error - Timeout processing request

    Urgh, I am having the same problem. It seems I'll never get this stupid site live.

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR