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  1. #1
    Join Date
    Jan 2011
    Posts
    1
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    0

    application error Can't get past "database setup" page to install

    Hi All
    Complete newbie and having trouble with the initial setup. I've created my SQL database, and noted the login details, etc. But I cannot get past the "database setup" page.
    It keeps coming up with "Access denied for user 'bpbp1270_bpm'@'localhost' to database 'bpbp1270_bpmstore'". I've tried both "localhost" and another possible host name given by my web hoster but that comes up with a definite host error, so assuming it has something to do with the login details but i wrote them down when I created it and cannot see where it's going wrong.
    Has anyone else had this issue before? Any ideas? I've been sitting here for 2 hours now and no idea...
    Thanks

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Can't get past "database setup" page to install

    If you're on shared hosting, it's possible that your hosting configuration prepends your control panel user name to the DB name, so if you created a database named zencart and your user name is foobar, Zencart will need foobar_zencart in the DB name field.

  3. #3
    Join Date
    Nov 2004
    Location
    Norfolk, United Kingdom
    Posts
    3,036
    Plugin Contributions
    2

    Default Re: Can't get past "database setup" page to install

    When you created the database did you also create a MySQL User Name and Password AND assign them to that database?

    Vger

 

 

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