International Parcel post issue

[stevebrett]

I recently upgrade a customers USPS to a release i found here dated I believe jan2-2011 and a couple of issues have appeared in the international shipping end

#1 its configured to show
First class Int pkg
Priority Mail International
Express Mail International

However at checkout the customer is only presented with the last two options. First Class doesn't appear. ( tested with an 8 oz package so it should)

Secondly if you choose Priority as the shipping method, express mail and its corollary rate show up in the shopping cart.

Thanks for your help
Steve

[Ajeh]

What is the exact value of the 8oz that you have entered into the Product Weight (products_weght) that you are testing?

What are your settings in the Configuration ... Shipping/Packaging ...

What is the Ship From and Ship To that you are using?

[stevebrett]

What is the exact value of the 8oz that you have entered into the Product Weight (products_weght) that you are testing?


Sorry Linda i actually used >8 oz to see if the rates were correct the actual weight of the product entered into the product table is 0.3

What are your settings in the Configuration ... Shipping/Packaging ...

Country of Origin United States
Postal Code 02476 Info
Enter the Maximum Package Weight you will ship 50 Info
Package Tare Small to Medium - added percentage:weight 0:0 Info
Larger packages - added packaging percentage:weight 0:0 Info
Display Number of Boxes and Weight Status 0 Info
Order Free Shipping 0 Weight Status 0 Info
Shipping Estimator Display Settings for Shopping Cart 1 Info
Display Order Comments on Admin Invoice 1 Info
Display Order Comments on Admin Packing Slip 1 Info


What is the Ship From and Ship To that you are using?

Ship from is TapeSwell 93 Brantwood Rd Arlington MA 02476

We tested with a variety of Canadian and UK addresses None showed International PP as an a option. And we always got express mail international even though we chose priority mail international.

Thanks

[Ajeh]

I cannot reproduce the problem with the current USPS January 2, 2011 C shipping module from post #26 ...
http://www.zen-cart.com/forum/showth...059#post978059

You may want to check that you have the correct file installed on the server ... and that you followed all of the instructions ...

One test is to go to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
USPS GXG Envelopes

and select Catalog and click search ...

see what code comes up on the file on the server to ensure it matches the code in the New File ...

[stevebrett]

Thanks Perhaps I did forget a step I uninstalled and reinstalled and all seems correct.

thanks

Steve