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  1. #1
    Join Date
    Jan 2011
    Posts
    6
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    0

    Default Trying to change payment to Cash but...

    Hi,

    I'm completely new at this. I'm trying to change payment module to cash only (only do local). I see "Cash on Delivery", what is the difference? I selected it and did a mock order and it says "Sorry, we are not accepting payments from your region at this time.
    Please contact us for alternate arrangements." and won't allow me to make an order without selecting a payment. Please help!!! would like to get this fixed ASAP.

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,314
    Plugin Contributions
    3

    Default Re: Trying to change payment to Cash but...

    Generally, Cash On Delivery refers to a situation where your customers would pay the shipping company when the items are delivered and the company would pay you. It can also be used the way you want to use it - just edit the text to say 'Cash'.

    The error message you're seeing usually results when you have incorrectly set up zones for that payment module.

  3. #3
    Join Date
    Jul 2009
    Posts
    29
    Plugin Contributions
    0

    Default Re: Trying to change payment to Cash but...

    On the same subject. I am trying to use COD as a method of accepting cash but COD does not appear as a payment option at checkout. Any ideas?

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,474
    Plugin Contributions
    6

    Default Re: Trying to change payment to Cash but...

    COD is not available for Virtual Products or Downloads ...

    Do you have any Zones set on the COD Payment Module?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  5. #5
    Join Date
    Jul 2009
    Posts
    29
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    0

    Default Re: Trying to change payment to Cash but...

    I have no virtual products. I do have four counties specified but just one zone, GB.

    I currently only ship to the UK/GB

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,474
    Plugin Contributions
    6

    Default Re: Trying to change payment to Cash but...

    If you go to the Zone Definition that you are using for COD and check the DETAILS ... what do you have setup on that for:
    Country:
    Zone:
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
    Join Date
    Jul 2009
    Posts
    29
    Plugin Contributions
    0

    Default Re: Trying to change payment to Cash but...

    Quote Originally Posted by Ajeh View Post
    If you go to the Zone Definition that you are using for COD and check the DETAILS ... what do you have setup on that for:
    Country:
    Zone:
    I have

    Zone Name: GB

    Description: GB

  8. #8
    Join Date
    Jul 2009
    Posts
    29
    Plugin Contributions
    0

    Default Re: Trying to change payment to Cash but...

    And COD settings are:

    Cash on Delivery

    Enable Cash On Delivery Module
    True

    Payment Zone
    GB

    Set Order Status
    default

    Sort order of display.
    2

    I really appreciate the help and the coffee and doughnuts are on their way.
    Last edited by Chienmort; 19 Mar 2011 at 01:22 AM. Reason: Thanks

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,474
    Plugin Contributions
    6

    Default Re: Trying to change payment to Cash but...

    I think what you need is to check the DETAILS on the Zone Definition and set the:
    Country: United Kingdom
    Zone: All Zones
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #10
    Join Date
    May 2019
    Location
    Cleveland, Ohio
    Posts
    1
    Plugin Contributions
    0

    Default Re: Trying to change payment to Cash but...

    I am trying to add Cash payments, and despite setting up the zone definition and setting the module to True, it does not show up as an option. Name:  payment modules.jpg
Views: 25
Size:  32.9 KB What am I missing?

 

 
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