Results 1 to 4 of 4
  1. #1
    Join Date
    Jan 2008
    Posts
    173
    Plugin Contributions
    0

    Default duplicate orders paypal pro

    1.39h

    I just switch to PayPal pro and last night received a duplicate order. These orders had different transaction numbers and did debt the customers card twice. I received two emails from my store and two from PayPal I also received two orders in zen cart.

    These are identical orders nothing missing as in the other threads.

    One item of interest is the time one is 17:45:56 and then 10 seconds later 17:46:06 the other order. Could this be a double click?

    Thanks

  2. #2
    Join Date
    Mar 2005
    Location
    United Kingdom
    Posts
    608
    Plugin Contributions
    0

    Default Re: duplicate orders paypal pro

    Still happens to me occasionally and I use SagePay. I remember back in the days of 1.2.7 this happened frequently and I was given some code that helped greatly.

    From 1.3.8 onwards though the problem occurs so infrequently it's never warranted finding the time that will be necessary to troubleshoot.

    It would be good to know the answer though.

  3. #3
    Join Date
    Mar 2010
    Posts
    9
    Plugin Contributions
    0

    Default Re: duplicate orders paypal pro

    Version is 1.3.9h
    PHP Version: 5.2.11
    Database: MySQL 5.1.36
    Apache/2.2.11 (Win32)

    I'm having the same problem, but it only happens once in a while. I just had a customer place an order and all of a sudden I receive a duplicate order and each order would have a different PayPal transaction ID. It was process by PayPal Pro because I see the client used VISA to pay for the item.

    So far, from what I can see, it happens at least once a week or once every 2 weeks.

  4. #4
    Join Date
    Jan 2004
    Posts
    66,373
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: duplicate orders paypal pro

    Please turn on PayPal Debug Log To File and PM me with a link to a zipped copy of the logs generated next time that occurs.
    http://www.zen-cart.com/forum/showthread.php?t=61199
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

Similar Threads

  1. v150 Duplicate orders with one payment and no refund button - PayPal Pro
    By mrdanashton in forum PayPal Website Payments Pro support
    Replies: 1
    Last Post: 16 May 2014, 01:49 PM
  2. v151 Duplicate Orders with PayPal Payments Pro and COWOA
    By damon in forum Addon Payment Modules
    Replies: 2
    Last Post: 17 May 2013, 12:10 AM
  3. Duplicate Paypal orders
    By batjammin in forum General Questions
    Replies: 4
    Last Post: 1 Aug 2009, 05:46 PM
  4. Paypal duplicate orders
    By wiggst3r in forum Built-in Shipping and Payment Modules
    Replies: 0
    Last Post: 25 Feb 2009, 02:14 PM
  5. Processing orders with paypal pro
    By litesprof in forum PayPal Website Payments Pro support
    Replies: 0
    Last Post: 24 Mar 2008, 09:27 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR