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  1. #1
    Join Date
    Mar 2010
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    Default Missing order status history in invoice and packing slip

    Is this really how it should be like or is this an error in (my) ZC v1.3.9d?

    Here we go:

    If I edit an order via Admin->Customers->Orders->Edit, I see all order details including the full order status history, e.g. the following:




    This is very nice! But I see an issue when produce for this sample order the Invoice or the Packing Slip (via the same admin page). In the Invoice or Packing Slip, the order status history is not there anymore!!! I only see the very first status of the whole order status history:




    The issue with this is that my clients see the wrong / outdated order status when they are presented with the invoice, i.e. they might see order status 'Not yet paid' despite the fact that they have already paid!!!

    Is this a known bug, a bug only seen in my cart or do I not understand the order status history?

    Thanks for any kind of input!

  2. #2
    Join Date
    Jan 2004
    Posts
    66,373
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    Plugin Contributions
    274

    Default Re: Missing order status history in invoice and packing slip

    You need to change your settings so that it displays more than just the first comment:

    Admin->Configuration->Shipping/Packaging->Display Order Comments on Admin Invoice = 2
    Admin->Configuration->Shipping/Packaging->Display Order Comments on Admin Packing Slip = 2
    .

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