TaxCloud Addon

[Limitless]

Hmmmm..

Hoping the TaxCloud guys jump in here.

I think that has to do with the webservice calls to USPS (the API link in my previous post).

IIRC,
I had to get over on the production site vs 'test' for things to work, but I could be mistaken.

[joem83]

How do I contact them to change from testing to real, USPS to me seems very confusing

[Limitless]

I think I filled out a form or something on the website (CLick N Ship), but the support email I got responses from was [email protected]

[joem83]

thanks will look that up, USPS is not a easy service to work with. :|

[Limitless]

thanks will look that up, USPS is not a easy service to work with. :|

We're from the Government and are here to help...

:*)

[joem83]

I am having an issue as well. When the customer checks out they get "Tax lookup Error encountered looking up tax amount The Ship To zip code (11558) is not valid for this state (Ne):"
TaxCloud API ID: added
TaxCloud API Key: added
USPS_ID: added
Store Street Address: 55 West 47TH Street
Store Zip Code: 10036
TaxCloud Enabled: true

on the tax cloud site I only have NY selected.
Any ideas would be appriciated.
thanks

[joem83]

How can I be 100% sure that my server/hosting [godaddy] is using curl and soap

[Taxcloud]

Hello, there is a fix for this in the latest version of the TaxCloud module. What is happening is that the customer's shipping address now has the full state name, rather than the two-digit state code. The fix looks up the two-digit state code from the state name.

The module can be downloaded from here.

The updated file is /includes/modules/TaxCloud/func.taxcloud.php.

I am having an issue as well. When the customer checks out they get "Tax lookup Error encountered looking up tax amount The Ship To zip code (11558) is not valid for this state (Ne):"
TaxCloud API ID: added
TaxCloud API Key: added
USPS_ID: added
Store Street Address: 55 West 47TH Street
Store Zip Code: 10036
TaxCloud Enabled: true

on the tax cloud site I only have NY selected.
Any ideas would be appriciated.
thanks

[Taxcloud]

Usually the hosting server's admin panel contains a page which lists PHP information. This should contain a list of modules, such as SOAP. It should also list the version of PHP the server is running, which should be at least 5.3.

How can I be 100% sure that my server/hosting [godaddy] is using curl and soap

[joem83]

Are there any other files updated? Or jsut replace the one file, thanks

Hello, there is a fix for this in the latest version of the TaxCloud module. What is happening is that the customer's shipping address now has the full state name, rather than the two-digit state code. The fix looks up the two-digit state code from the state name.

The module can be downloaded from here.

The updated file is /includes/modules/TaxCloud/func.taxcloud.php.