Sorry, we are not accepting payments from your region !!!

[kb9k]

TAX and Zones and set according to the instruction. At some point of checkout I will get this error message. What should I do?


Payment Method
We accept: Visa MC AmEx Discover

Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.

This is showing no meter if the buyer is from my state or from outside of the IL state.

Please help,
Thanks
Jovan
www.TranselTech.com

[kb9k]

Help Please, Can someone help me with this problem. I cant use my cart at this moment.

Problem is still here:

Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.

Help please

[stevesh]

Not accepting payments from, or shipping to, your region errors are usually a result of not setting up zones properly. Let us know exactly what you've done with zones, and we might spot something.

[kb9k]

This is what I have set:

Under Zone Definitions:
Zone name: Illinois
Zone Description: IL State Sales Tax
Status: Green Dot

Under Zone Definitions Details:
Country: USA
Zones: Illinois

Configuration>My Store>
Basis For product TAX: Store

I would like to charge Tax for all purchases shipped witheen my state, and NOT charge tax for all purchases shipped to outside of my state.

Thanks
Jovan
www.TranselTech.com

[stevesh]

Check under the configuration for your payment modules to see if the zone is/isn't selected. I'm using an Illinois address to test your site, and I'm getting the error message (though it is charging me sales tax), so you don't have something set up right.

[kb9k]

Under Payment Modules My Payment Zone was set as NONE. I changed to Illinois and now I do not see Sorry, we are not accepting payments

But it will still charge Sales Tax for outside of the state sales. Where do i fix this.

Thanks
Jovan
www.TanselTech.com

[kb9k]

I think I got it. I had to change my Zone Definition Detail to Illinois and that did the trick.

Under My Store>Basis of Product Tax IS set to SHIPPING which will determine if the item is shipped in or out the state.

Thanks
Jovan
www.transeltech.com

[kb9k]

The problem is still here and it's driving me crazy.

IF i set my Zone Definition Detail to Illinois then it will report: Sorry, we are not accepting payments from your region !!!

If i change Zone Definition Detail to All Zones it will work but it will charge TAX for Outside State purchases. And this is what I need to fix.

PLEASE HEEELP !!!!!

[Ajeh]

Go to your Zone Definitions and hit the Details button ...

What do you have set for the settings ...
Country:
Zone:

[kb9k]

Country: United States
Zones: All Zones


www.TranselTech.com