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  1. #1
    Join Date
    Jan 2010
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    red flag Unique Rounding Problem

    In my product configuration, I have my price set to 32.95. However, when I go to checkout, quantities of 10 and under are priced correctly, but 11+ are not.

    In my example, I'm using 11 items priced at 32.95/ea.
    Step 1 of the checkout process is priced at 362.31 (32.937272/ea). But wait, it gets even worse. Once I get to step 3 of the checkout (after entering in credit card info), two different totals are presented!

    I can't begin to tell you how unprofessional this is!

    In the example, I'm using an address not taxable, so I know that's not the issue.
    I'm using ZC 1.3.9h, current on everything. I have 14 mods installed, but none relating to pricing or products.

    If anyone can help me figure this out and get rid of the rounding, I'd appreciate it!!!
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Unique Rounding Problem

    Do you have Attributes on this product?

    If you edit the Attributes do you have anything about price on them?

    Is your Product marked as Priced by Attribute?

    How do the prices look for quantity 10 and quantity 11 in the Shopping Cart?

    What are your currency settings?

    Is this in the default currency?

    Is that currency marked as the value of: 1.0000
    Linda McGrath
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  3. #3
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    Default Re: Unique Rounding Problem

    Ajeh,

    Do you have Attributes on this product? I do have attributes.

    If you edit the Attributes do you have anything about price on them? All of the attributes cost (0.00), they are more like options for me.

    Is your Product marked as Priced by Attribute? It is set to NO right now; should it be YES??

    I included images in my original post with both 10 and 11 quantities in the shopping cart. It won't let me upload them again.

    Yes, this is in the default currency of USD, marked as 1.000000.

    Thank you so much for your help!
    Wendy

  4. #4
    Join Date
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    Location
    Ohio
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    Default Re: Unique Rounding Problem

    Attributes should be set as NOT Priced by Attributes ...

    Priced by Attributes is used when you cannot determine a Product Price without the addition of the Attributes ...

    Do you have an URL to your site that we could perhaps peek at and the products_id for this Product?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  5. #5
    Join Date
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    Default Re: Unique Rounding Problem

    Linda (Sorry, I didn't notice your real name last post!),
    I am PMing you since the website is in a half-live state and you can't get to the shopping cart normally. :)

    Wendy

  6. #6
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    Default Re: Unique Rounding Problem

    How are you managing discounts on the quantity ordered?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  7. #7
    Join Date
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    Default Re: Unique Rounding Problem

    Well aren't I just an idiot

    I added quantity discounts a few days ago, but it was so far down the priority line, I think anymore about it. Obviously.

    Is there a way to delete the entire thread? I'm dying of embarrassment! :)

    I am very sorry for wasting your time!!!

  8. #8
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    Default Re: Unique Rounding Problem

    Although that still doesn't explain why the two subtotals different by a few cents in Step 3 of the checkout process (see image in first post)....Grrr...and here I thought it was taken care of.

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Unique Rounding Problem

    I don't know how you are using the Discounts for the Products or how they are setup to see if there is an issue on the amount you are charging on the discount multiplied by the quantities ...

    What version Zen Cart are you using?

    If you switch to the Classic Template does that changing how the pricing works?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

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  10. #10
    Join Date
    Jan 2010
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    Default Re: Unique Rounding Problem

    Linda,
    I'm using Quantity Discounts under Product Price Manager to set up the pricing structure. I just took off all the discounts for the product and both totals are now correct. So it appears to have something to do with setting percentages in the price manager. Maybe if I tried using "Amount off" instead of "Percentage.... Let me try the different options in the discount box to see if I can't isolate the problem

    I'm using 1.3.9h, admin says everything is current.

    I am using the classic template.

 

 
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